Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,716 Reviews)
Rating breakdown 26,716 reviews
5 Stars
22,910
4 Stars
2,951
3 Stars
520
2 Stars
156
1 Star
179
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great phone good features
on June 29, 2026
Posted by: Wess6334
[This review was collected as part of a promotion.] I really like this phone it's easy to use and very fun I love playing games on it especially
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Strong Ai integration.
on June 29, 2026
Posted by: LoveAI
[This review was collected as part of a promotion.] Galaxy AI is my new personal assistant. I talk to it all day long. Its even walked me through home repairs. Idk what I would do without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my S25!
on June 29, 2026
Posted by: ItsSie
[This review was collected as part of a promotion.] I love everything about my S25! It meets all expectations! Its fast, the camera quality is top tier, and the features are really good/helpful! Its also pretty durable. Im happy I made the decision to get thia phone versus my other options!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good overall
on June 29, 2026
Posted by: Branl1
[This review was collected as part of a promotion.] Wanted to upgrade but too expensive, but what i currently have has a great phone, good multifunctional and connects to anything. I've had mostly all thr notes and wouldn't switch for anything.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had!
on June 29, 2026
Posted by: AJLewis
[This review was collected as part of a promotion.] This is the newest phone I've ever had the pleasure of owning. I've been a Samsung owner for a long time (10 years). It's sleek, so easy to customize it's nuts, and does everything I could possibly need it to. Communication, keeping up with work, and working on my creative projects. While I'm not happy about Galaxy AI being shoved down my throat and them removing Samsung Messages I wouldn't trade this phone for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use and can do most anything compute.
on June 29, 2026
Posted by: StevieD
[This review was collected as part of a promotion.] Great phone and Galaxy AI is wonderful. Great photos as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Everything is fine except the camera
on June 29, 2026
Posted by: Jason1234
[This review was collected as part of a promotion.] Everything is fine for me, good phone, fast and camera quality is good, but I encounter a camera shaking problem now, while it is focusing and switching between camera, the camera shake a little bit and I may have to bring to Samsung to fix, hope.it gonna be free
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features awesome camera ready for the s26
on June 29, 2026
Posted by: Augusteen
[This review was collected as part of a promotion.] Galaxy AI is nice
Needs better options for texting
Needs better options for texting
Value
5
Written by a customer while visiting Samsung US