Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,984 Reviews)
Rating breakdown 29,984 reviews
5 Stars
25,673
4 Stars
3,378
3 Stars
584
2 Stars
164
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Can never pass up a "note" series
on September 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I've always loved these phones as they combine so many features into one device that you can't get. Its basically a laptop and notebook all in one. The note line of phones has always been my go to as a busy mom that works while keeping up with the day to day of life. Events? No problem. Grocery list or any list for that matter? Also no problem. Notebook for school or important meeting? You bet. It does it all. Not to mention all the other features the phone has
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING PHONE
on September 25, 2026
Posted by: BubblyRose11
[This review was collected as part of a promotion.] I chose this device because the camera and the photo quality is phenomenal. I absolutely love how I'm able to zoom so close to the moon and stop take excellent quality pictures. This will not be the last damaging galaxy device for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone Has Everything for my Daily Tasks
on September 25, 2026
Posted by: TechUser
[This review was collected as part of a promotion.] This is my first Galaxy series phone and I am glad I chose it to be the first. It has been an every day carry magical tool for me. I am still discovering new things with the AI features such as: photo enhancing, data lookup, system control, and more. The Galaxy S25 Ultra is very snappy and has great battery life. It has also been great for playing games and watching videos, even with the split screen. And the nicely built-in S pen has been very helpful for note taking and drafting diagrams.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra This product is fantastic!
on September 24, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose this model primarily due to its privacy screen function and found that to be an excellent performing feature among many in this flagship offering from Samsung. I come back to Samsung year after to update to the latest model to enjoy all the updated features and benefits and have never been disappointed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I chose the s25 ultra for the camera feature.
on September 24, 2026
Posted by: Jdredneck1
[This review was collected as part of a promotion.] I chose the S25 ultra, for the camera features. Over all, it is pretty good. Sadly it can't take good enough pics or high enough frames/settings to catch great picks of Rollercoaster rides.
Value
3
Response from Samsung USBy R&R Team, September 25, 2026
Hey there Jdredneck1, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are overall happy with the usage of your device. We have provided a link to an article to help you adjust the camera settings to help capture the best possible photos and videos regardless of your environment. We have also provided a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
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Samsung Community
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone with many features.
on September 24, 2026
Posted by: Love2own
[This review was collected as part of a promotion.] I use it alot for chatting, social media and work related issues like looking at my emails and responding to clients and coworkers. I take pictures with it and upload to clients, friends and colleagues. The phone is fast and the features are very good. It can hold alot of apps and let's me control some automated stuff like my a/c. I will definitely use it to do automated things on the future when set other things up. I enjoy the pen when I need it to sign or right notes. I wish I would of waited a few months and bought the S26 Ultra just to have the latest model. But can't complain about this model it has all I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S25 Ultra
on September 24, 2026
Posted by: FanofSamsung
[This review was collected as part of a promotion.] I chose the S25 Ultra because I really like my old S22 Ultra. I like the photo quality and the excellent battery life of the new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING phone!
on September 24, 2026
Posted by: Chlomcglow
[This review was collected as part of a promotion.] I switched from the major fruit competitor to my Samsung S25 Ultra. The security features, customization options, and functionality of the phone are better in every way. I cna still connect to all my Bluetooth devices, and I communicate with the same people! This upgrade has been amazing, and I love using this phone.
Value
5
Written by a customer while visiting Samsung US