Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,348 Reviews)
Rating breakdown 26,348 reviews
5 Stars
22,594
4 Stars
2,914
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Stylus
on June 23, 2026
Posted by: Anonymous
I absolutely LOVE my phone...other than the stylus. I noticed right away it's easy to "click out/release". I have a case on my phone, so it's not like things brush against it directly. Usually it just "clicks out" but stays put. I lost it briefly once before and have made it a habit to check it every time i pick up my phone, and the icon is kind of annoying which makes it hard to miss if it's not in my phone.
I lost it today. Not sure how or where. My phone fell out of my pocket in a very small bathroom and I noticed the stylus was gone when I picked it up.
Searched EVERYWHERE and retraced my steps.
I lost it today. Not sure how or where. My phone fell out of my pocket in a very small bathroom and I noticed the stylus was gone when I picked it up.
Searched EVERYWHERE and retraced my steps.
I feel like this wouldn't have happened if the click lock was just a little stronger, requiring a more DELIBERATE push to release it.
Thank you for your time.
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5