Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,248 Reviews)
Rating breakdown 26,248 reviews
5 Stars
22,510
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
It's a flagship experience
on June 11, 2026
Posted by: meonss
[This review was collected as part of a promotion.] Galaxy AI (Bixby, etc.) ranges from all the way from pointless to handy to impressive, depending on the task. That it can be done on-device is indispensable.
One UI, esp. when used with Good Lock, is superbly customisable. If you spend the time to learn the settings and features, it's overwhelming what the phone can do and how powerful it is. It's not without its bugs and faults (rapid battery consumption for power users), but they're generally minimal and minor, and support is usually responsive when you report issues via the Members app.
Ultimately, the phone delivers a flagship experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality device
on June 11, 2026
Posted by: Tea4tea
[This review was collected as part of a promotion.] Galaxy air works as advertised and the phone in of its self does what I need it to do when I need it to do it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra
on June 11, 2026
Posted by: HCAZ13
[This review was collected as part of a promotion.] I previously had the Samsung Galaxy Note 10, and I loved it. It lasted so long, and was tough (no cracks ever!) The S25 Ultra is a better version of that so far. Easy to use, feels durable, long battery life, lots of adjustable settings, great camera, fast processing, call/sound quality is great, and more. Galaxy AI is there too. I don't use it much, mostly because I'm not a fan of AI as a whole. But I do appreciate Samsung not forcing me to use it nearly as much as other companies. As long as that continues, or even decreases :), I plan to continue with Samsung phones. My one and only issue so far, is that it's taking me a while to get used to the stylus being on the left side, instead of the right side. That's a very minor inconvenience that just takes getting used to. Overall, very pleased with my phone. Hoping it lasts just as long as my Note! Thanks Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on June 11, 2026
Posted by: Jj12dr23
[This review was collected as part of a promotion.] I enjoy this phone. Has all the latest and greatest features. The Galaxy AI is great! I love the feature that translates for me when talking in phone to someone with another language!
I use this phone for everything. Calendar for appointments. Reminders. Alarms.
I use this phone for everything. Calendar for appointments. Reminders. Alarms.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about my phone! No complaints
on June 11, 2026
Posted by: Greentree75
[This review was collected as part of a promotion.] This phone is mind blowingly fast! Smooth transitions from app to app. Downloading is also a breeze. Storage capacity is perfect for me and picture and video quality are great. Always been a fan of Samsung products since the galaxy line was introduced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's absolutely an amazing phone and I love it.
on June 11, 2026
Posted by: Krissy
[This review was collected as part of a promotion.] I use my phone for everything and love how AI can just pull up recipes and not have to jump through hoops to, actually, get to the recipes. Makes my life sooo much easier. Will NEVER own anything but a Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 ultra
on June 11, 2026
Posted by: JamieLynn
[This review was collected as part of a promotion.] Works great for my needs. Havent learned everything about this phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on June 11, 2026
Posted by: Mcswiggr
[This review was collected as part of a promotion.] I love so many things about my S25 Ultra.
The camera is amazing. I have become the best photographer. I use AI to fix anything that I don't want in my pictures. I use AI to create new pictures.
I love the size of my phone and how fast it charges and how long the battery last. Everything is clear and easy to use.
The camera is amazing. I have become the best photographer. I use AI to fix anything that I don't want in my pictures. I use AI to create new pictures.
I love the size of my phone and how fast it charges and how long the battery last. Everything is clear and easy to use.
Value
5
Written by a customer while visiting Samsung US