Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,248 Reviews)
Rating breakdown 26,248 reviews
5 Stars
22,510
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing Phone!!
on June 10, 2026
Posted by: Booyah
[This review was collected as part of a promotion.] This is the best phone I've ever owned, by far. Battery life and overall UX/speed are superb! Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new features are great
on June 10, 2026
Posted by: Gloriafraz
[This review was collected as part of a promotion.] The features of this Phone are great, the Ai excede my expectations, the photos are incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy S25 ultra
on June 10, 2026
Posted by: FrankieG
[This review was collected as part of a promotion.] I was so excited to get the Galaxy S25 Ultra because of all the new features with AI. I am disappointed that I am unable to use the stylus for picture taking. That was one of my favorite features on my previous Galaxy. I do use my Galaxy S25 ultra for everything ie. Gaming, reading, searching the internet using AI.
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hey FrankieG, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the enhanced capabilities and Galaxy AI, and daily usage of your device. We have provided a link to the full manual for your device that highlights the hand gestures and voice commands you can use with your camera shutter. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product Has great features
on June 10, 2026
Posted by: Lulubell848
[This review was collected as part of a promotion.] I really enjoy using the pen.Phone is super easy to use no issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the camera capabilities
on June 10, 2026
Posted by: SAVYSAVAGE760
[This review was collected as part of a promotion.] I was really surprised at how well the camera worked. And how I was able to capture images from so far away and have such clarity on them. And not only that, the app functionality is likely for the phone cohesiveness to transfer between apps with great fluidity, and no problems is amazing. The Galaxy AI was superior to any other a I that i've tried as well. I will be making sure to tell all my friends about the samsung galaxy S25 Ultra, and how Well it works. I feel that it is truly superior to many other comparable devices on the market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone for me
on June 10, 2026
Posted by: Justmyluck
[This review was collected as part of a promotion.] I am still learning about the Galaxy AI. This is my personal phone, but I am able to access all my work sites and this phone is easy to use on them. The camera is great and I love the magnetic ring on the back. Love, love, love the stylist pen and how is stores away within the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, Fast, and Flawless
on June 10, 2026
Posted by: LoLoShocker
[This review was collected as part of a promotion.] I've owned a lot of smartphones over the years, but the Samsung S25 Ultra has genuinely made my daily life easier, especially when it comes to running my business. The built-in AI features are incredibly useful for taking notes during meetings, summarizing conversations, and organizing ideas before I forget them. I can quickly jot down project details and have them cleaned up into professional notes in seconds.
The performance is lightning fast. Whether I'm juggling emails, spreadsheets, blueprints, photos, and multiple apps, the phone never slows down. Battery life easily gets me through a long workday, and the super-fast charging means I'm never tied to an outlet for long.
The camera is another standout feature. I use it to document job sites, capture detailed project photos, and scan documents with exceptional clarity. The display is bright and sharp, making it easy to review plans and paperwork even outdoors.
Samsung's Galaxy AI tools have been a bigger game changer than I expected. Features like live translation, writing assistance, and intelligent search save time every day. Combined with the S Pen for quick notes and signatures, it feels like carrying a mini office in my pocket.
Overall, the S25 Ultra isn't just a great smartphone—it's a productivity tool that helps me stay organized, work more efficiently, and keep my business moving. Easily a five-star device and well worth the investment.
The performance is lightning fast. Whether I'm juggling emails, spreadsheets, blueprints, photos, and multiple apps, the phone never slows down. Battery life easily gets me through a long workday, and the super-fast charging means I'm never tied to an outlet for long.
The camera is another standout feature. I use it to document job sites, capture detailed project photos, and scan documents with exceptional clarity. The display is bright and sharp, making it easy to review plans and paperwork even outdoors.
Samsung's Galaxy AI tools have been a bigger game changer than I expected. Features like live translation, writing assistance, and intelligent search save time every day. Combined with the S Pen for quick notes and signatures, it feels like carrying a mini office in my pocket.
Overall, the S25 Ultra isn't just a great smartphone—it's a productivity tool that helps me stay organized, work more efficiently, and keep my business moving. Easily a five-star device and well worth the investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery does not keep charge
on June 10, 2026
Posted by: GalaxyLove
[This review was collected as part of a promotion.] First of all, I love galaxy phones, the IA in this phone is the max, it helps me with everything, in love with this feature.
The reason I gave 4 stars is that the battery does not last, and it is my phone because my husband has his and it's good on that side
The reason I gave 4 stars is that the battery does not last, and it is my phone because my husband has his and it's good on that side
Value
4
Written by a customer while visiting Samsung US