Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,248 Reviews)
Rating breakdown 26,248 reviews
5 Stars
22,510
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Its great but the audio could be better
on June 10, 2026
Posted by: GalaxyMan
[This review was collected as part of a promotion.] Its great but the audio could be better. Keep samsung messages! Galaxy AI is great and is the main reason I keep using samsung Galaxy phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on June 10, 2026
Posted by: Mamaofawarrior
[This review was collected as part of a promotion.] I absolutely love my phone and how accurate/precise the pen is. My phone is used for everyday life as a parent and full time caregiver. I have used the galaxy AI function quite a bit to better help me understand medical reports and among other things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone but ai makes it hard to enjoy
on June 10, 2026
Posted by: pavementflower
[This review was collected as part of a promotion.] I love this phone- its a great phone, does the job well. Stays out of your way and is very customizable. All my favorite apps work on it, my watch works great with it, and its overall a very functional phone. I love it. im not a fan of the way they push galaxy ai on you though, its everywhere on this phone. from the keyboard to the gallery to one of two screenshot functions, it's everywhere. its frustrating as someone who does not agree with ai for moral reasons. I wish there were more high end options without ai built in everywhere. I will say, to their credit, the ai is optional. but you have to be careful to avoid it and its incredibly difficult to keep track of all the features I cant use because they have AI in them. it sucks. but I do still ultimately love this phone. its incredibly fast and the charge lasts at least a full 24hr day even a year or so out from buying it. so its worth it in my opinion, just a pain in the butt!!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The ultra line is perfect for on the go business
on June 10, 2026
Posted by: BIGInsurance1
[This review was collected as part of a promotion.] Is a small business owner in the insurance industry? This phone does everything I need. The great picture quality I also have a stylus in order to be able to assign. Documents as needed, it's completely integratable into almost every, you know, the software I use. I love the Galaxy S ultras just for the size and the, you know, capabilities of it and the camera. I tend to get one every. You know, couple years and I go with the same exact one every time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I started with note8 and never looking back.
on June 10, 2026
Posted by: UltraGuy
[This review was collected as part of a promotion.] Samsung added AI in my ultra 2024 which make things a lot better, it's easy to use and make work and entertainment an easy task. Besides I manage some all my personal finances all in one unit. I'm thinking in upgrading to ultra 2026 soon. Connection and speeds are fenomenal, one of the thing I like the best is the speakers and sound, samsung ultra all the way. Before I forget you gotta have Samsung pen and its feature a complete office.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long Live the Galaxy
on June 10, 2026
Posted by: AlbinoDino
[This review was collected as part of a promotion.] I've had a Samsung Galaxy for many years, and the new models just get better and faster. With the implemented Galaxy AI makes finding things and customizing your phone so easy and allows more freedom to find new things these phones can do for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s25 ultra is honestly one of the best phones
on June 10, 2026
Posted by: Hondaguy
[This review was collected as part of a promotion.] Honestly, this phone has been really good for everthing I do, I've had this phone for a year and I have had zero problems with it.
From playing games on the phone to taking notes and editing pictures and more this phone can do everything i could ever need it to do 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So much more than a phone!
on June 10, 2026
Posted by: Brbgrl
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has become my camera, office, personal assistant, and daily organizer all in one device. As a small business owner, I use it constantly for photography, social media, communication, inventory management, navigation, and research.
The camera quality is outstanding. Whether I'm taking product photos, capturing Colorado sunsets, or photographing family, friends, and pets, the detail and clarity are impressive. The built-in editing tools make it easy to create professional-looking content directly from my phone.
One of my favorite features is Galaxy AI. It helps me work more efficiently by finding information quickly, organizing tasks, and simplifying everyday activities. Combined with Samsung's search function, I can locate settings, apps, contacts, photos, and documents within seconds simply by typing what I'm looking for.
The display is beautiful, performance is fast, and battery life easily keeps up with my busy schedule. From business tasks and photography to entertainment and daily communication, the S25 Ultra handles everything with ease.
My only disappointment is Samsung's decision to phase out Samsung Messages. I appreciated the customization and features it offered, and I prefer it over Google Messages. I hope Samsung reconsiders that decision.
Overall, the S25 Ultra is one of the best devices I've ever owned. It has improved my productivity, streamlined my workflow, and made it easier to stay connected, organized, and creative every day.
The camera quality is outstanding. Whether I'm taking product photos, capturing Colorado sunsets, or photographing family, friends, and pets, the detail and clarity are impressive. The built-in editing tools make it easy to create professional-looking content directly from my phone.
One of my favorite features is Galaxy AI. It helps me work more efficiently by finding information quickly, organizing tasks, and simplifying everyday activities. Combined with Samsung's search function, I can locate settings, apps, contacts, photos, and documents within seconds simply by typing what I'm looking for.
The display is beautiful, performance is fast, and battery life easily keeps up with my busy schedule. From business tasks and photography to entertainment and daily communication, the S25 Ultra handles everything with ease.
My only disappointment is Samsung's decision to phase out Samsung Messages. I appreciated the customization and features it offered, and I prefer it over Google Messages. I hope Samsung reconsiders that decision.
Overall, the S25 Ultra is one of the best devices I've ever owned. It has improved my productivity, streamlined my workflow, and made it easier to stay connected, organized, and creative every day.
Value
5
Written by a customer while visiting Samsung US