Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,249 Reviews)
Rating breakdown 26,249 reviews
5 Stars
22,511
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This product has a great camera and memory space.
on June 10, 2026
Posted by: Nicole
[This review was collected as part of a promotion.] This phone is amazing for all types of users. I game with it and also work easily. The galaxy ai is amazing when needing some information fast and it gives you exactly what you need. The processor is also fast and thr phone can open heavy games like fortnite which is great! Would recommend it completely to family and friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Communication with Senior relatives
on June 10, 2026
Posted by: SGB5891
[This review was collected as part of a promotion.] I use my ultra 25 to communicate and ensure safety of my senior relatives who also have Samsung devices. The AI takes a little getting use to as some features are full of surprises by not having to repeat searches, it stores my history and already has possible next questions or searches that allows for minimizing additional steps to obtaining my goal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great!!
on June 10, 2026
Posted by: Galaxygirl
[This review was collected as part of a promotion.] Overall this phone is great. Ai, is great. Amazing pictures. The only thing that I dislike about S25Ultra is the s pen is not Bluetooth. Other than that , that's the only bad thing I have to say.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The amazing Samsung 25 Ultra
on June 10, 2026
Posted by: BIGGMIKE331
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the best smartphones Samsung has ever made. It has a beautiful screen, a great camera that takes amazing pictures, a fast processor, and a battery that lasts all day.
What really stands out is the Galaxy AI. The AI can help you write messages, summarize notes, translate languages, edit photos, remove unwanted background noise from videos, and quickly find information. It feels like having a personal assistant right in your pocket.
The S25 Ultra is easy to use, powerful, and packed with features that make everyday tasks faster and simpler. Whether you're taking photos, staying organized, or just browsing the internet, the Galaxy AI helps make everything a little easier and more enjoyable.
What really stands out is the Galaxy AI. The AI can help you write messages, summarize notes, translate languages, edit photos, remove unwanted background noise from videos, and quickly find information. It feels like having a personal assistant right in your pocket.
The S25 Ultra is easy to use, powerful, and packed with features that make everyday tasks faster and simpler. Whether you're taking photos, staying organized, or just browsing the internet, the Galaxy AI helps make everything a little easier and more enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung.
on June 10, 2026
Posted by: Pinkcarrot
[This review was collected as part of a promotion.] I really am very hapoy with the Samsung that I have. I think it has excellent features, great camera, really good sound and I love the pencil that it comes with, it's very helpful in many ways.
I also love Galaxy AI and Bixby, they are super helpful and very convenient.
I also love Galaxy AI and Bixby, they are super helpful and very convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 10, 2026
Posted by: Galaxygirl1234
[This review was collected as part of a promotion.] I've had this phone for a while now and I love the easy acessibility with everything. From the easy setup to functionality. I use this primarily for personal use however, there is also access for my printer and one drive for schooling purposes. The only downfall is memory. I have backup from one drive as well as Samsung yet my videos and the few games I have take a lot of that space up. Overall a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 10, 2026
Posted by: Ashbish85
[This review was collected as part of a promotion.] I use my phone for work, streaming, and everything in between. The galaxy AI is extremely helpful when i need quick answers. The phone is brilliant. The camera is brilliant. I will never switch to anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
easy handling
on June 10, 2026
Posted by: raptor550
[This review was collected as part of a promotion.] phone is very easy to handle and very easy to pick up short cuts. started with s20 and haven't looked back. only thing I haven't really used or need is the ai feature as its just a phone for work and pictures
Value
5
Written by a customer while visiting Samsung US