Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(25,716 Reviews)
Rating breakdown 25,716 reviews
5 Stars
22,109
4 Stars
2,835
3 Stars
479
2 Stars
139
1 Star
154
86%of customers recommend this product.
(
1,025 out of
1,186)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
My everything phone.
on June 6, 2026
Posted by: Dottie
[This review was collected as part of a promotion.] My Samsung phone is my everything phone because it helps me take care of business needs easily when I am away from a computer. And personal needs at any time. The availibility to choose the amount of storage needed is a thoughtfully met need. The ease of use and personalization- screen set up. The available quality functions/software such as Samsung/Google pay.
Samsung's personalization allows for better use by children, or older adults and still be sophisticated for adults who wish to go beyond basic function & simplicity.
Samsung's personalization allows for better use by children, or older adults and still be sophisticated for adults who wish to go beyond basic function & simplicity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, ultra fast
on June 6, 2026
Posted by: AndyD2222
[This review was collected as part of a promotion.] Ultra fast, very smooth, great battery life, great speaker for playing music, great for multitasking. I am still learning how best to use Galaxy AI but I am fairly impressed so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy.
on June 6, 2026
Posted by: SUMDHENNY
[This review was collected as part of a promotion.] One of the best decisions I've ever made was purchasing my galaxy. It makes everything su much simpler. I love all my features and my stylus. Everything about my phone is very convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone, amazing features
on June 6, 2026
Posted by: ReklessKing
[This review was collected as part of a promotion.] Let me just tell you this, the galaxy S series has been the best phones I've ever had every year they just get even better. The Galaxy AI thats included with my phone helps me in my day to day. I hate to say it but without my galaxy my mind would be lost in another galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect size, fast, good for games
on June 6, 2026
Posted by: SiriusPilot
[This review was collected as part of a promotion.] I like everything about it EXCEPT for the speaker and spen location. If you hold it in landscape to play games with the volume buttons on top then your hand blocks the speaker, if you hold it the other way then you randomly change the volume, terrible design flaw. The Galaxy AI isn't useful, why can't I use it inside the gallery to fix pictures instead of having to upload it to gemini?
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy S25 Ultra is great
on June 6, 2026
Posted by: Inkblot
[This review was collected as part of a promotion.] I love the S25 ultra. It is a good phone and a great handheld PC. I use it for everything from phone, text, internet, email, etc. Not to mention the wonderful cameras that let you take professional looking pictures and now with Galaxy AI they are even more amazing. I truly believe this phone is worth the hype and $.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The pen is the best
on June 7, 2026
Posted by: Labehehe
[This review was collected as part of a promotion.] Galaxy AI has replaced most built in searches, like in settings, making things far easier to find
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Integration is outstanding
on June 7, 2026
Posted by: Powerof3
[This review was collected as part of a promotion.] I purchased the S25 Ultra to have more capabilities and wanted Galaxy AI available to help me with all my day-to-day things, the ease of use between apps is outstanding with no lag, I could never go back to a cheap phone! From great photos to asking Galaxy AI, Gemini, ChatGPT has helped me articulate better emails, keep track of legal matters and even fill out legal documents and submission that for me is priceless!!
Value
5
Written by a customer while visiting Samsung US