Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(25,716 Reviews)
Rating breakdown 25,716 reviews
5 Stars
22,109
4 Stars
2,835
3 Stars
479
2 Stars
139
1 Star
154
86%of customers recommend this product.
(
1,025 out of
1,186)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung Keeps Raising the Bar with the S25 Ultra
on June 6, 2026
Posted by: Kaoslab
[This review was collected as part of a promotion.] I've been using Samsung phones since the Galaxy S7, and the S25 Ultra is easily the best one I've owned. Samsung has refined the Galaxy experience over the years, and it really shows here.
This phone has become the centerpiece of my day. I use it constantly for checking sports scores, following live matches, watching highlights, streaming movies and shows, browsing the web, and staying connected with family and friends. The display is phenomenal and makes everything look incredible.
Galaxy AI has been one of the biggest surprises. I expected it to be more of a novelty, but I actually use the AI features regularly. They save time, improve productivity, and make everyday tasks easier in ways that feel genuinely useful.
Performance is outstanding. Everything is fast, smooth, and responsive, whether I'm multitasking, streaming, gaming, or switching between apps. Battery life easily lasts through my daily use, and the camera system consistently delivers excellent photos and videos.
What I appreciate most is how polished and reliable the entire experience feels. As a longtime Samsung user, this is the first phone that feels like it gets everything right without compromise.
If you're looking for a premium smartphone that excels in performance, entertainment, cameras, battery life, and AI features, the S25 Ultra is an easy 5-star device.
This phone has become the centerpiece of my day. I use it constantly for checking sports scores, following live matches, watching highlights, streaming movies and shows, browsing the web, and staying connected with family and friends. The display is phenomenal and makes everything look incredible.
Galaxy AI has been one of the biggest surprises. I expected it to be more of a novelty, but I actually use the AI features regularly. They save time, improve productivity, and make everyday tasks easier in ways that feel genuinely useful.
Performance is outstanding. Everything is fast, smooth, and responsive, whether I'm multitasking, streaming, gaming, or switching between apps. Battery life easily lasts through my daily use, and the camera system consistently delivers excellent photos and videos.
What I appreciate most is how polished and reliable the entire experience feels. As a longtime Samsung user, this is the first phone that feels like it gets everything right without compromise.
If you're looking for a premium smartphone that excels in performance, entertainment, cameras, battery life, and AI features, the S25 Ultra is an easy 5-star device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on June 6, 2026
Posted by: Shieldreaper21
[This review was collected as part of a promotion.] I use the basic product for phone call and text message. But the camera on it amazing, great for picture and video. The screen resolution is also great for video streaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Miss the Note? S25 Ultra had got you covered!
on June 6, 2026
Posted by: RickyAV
[This review was collected as part of a promotion.] The S25 Ultra is the perfect successor to the Galaxy Note. It keeps that iconic, boxy design and integrated S Pen I love, while adding powerful, modern upgrades. It feels right at home. PLUS, the new AI features are a great addition that truly enhance the experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone but I can't get the text messages the a
on June 6, 2026
Posted by: Loveit
[This review was collected as part of a promotion.] Good phone but I can't get the text messages to show the notification on the screen. It only makes the beep sound.
It's very annoying. I called Samsung but they couldn't fix it.
It's very annoying. I called Samsung but they couldn't fix it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent for gaming, school, and daily duty.
on June 6, 2026
Posted by: PeaInPod
[This review was collected as part of a promotion.] This phone the S25 Ultra is a beast for multitasking. I use it constantly for heavy mobile gaming, streaming horror films, and handling school assignments via Canvas app. The screen is gorgeous and totally immersive.
The Galaxy AI has been incredibly useful for organizing notes and streamlining my daily routine; it's a total game changer. Especially for school and keeping my sanity, the Note Assist is huge. It takes a massive wall of messy lecture notes and instantly cleans it up into bullet points and summaries, which makes studying way faster. A strong mention would be the Circle to Search, which is another feature I use constantly. If I see an item I want, a piece of gear, or text in a video, I just hold the home button and circle it to google it instantly without leaving the app. The battery easily keeps up with long shifts, and the durable, tactical build feels solid in hand. Whether I'm running around for work, studying, or winding down with games, it handles absolutely everything without a single stutter.
Honestly, the S25 Ultra is just the ultimate powerhouse for getting through a hectic day. The titanium build gives it a solid, rugged feel that holds up perfectly, and that massive flat screen is gorgeous for everything from gaming to reading. Between the crazy fast performance that never stutters, a battery that easily survives a grueling shift, S Pen and AI keeping my life completely organized, it’s just a reliable beast of a phone that actually keeps up with me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love my S25 Ultra. Best camera.
on June 6, 2026
Posted by: MauiMama808
[This review was collected as part of a promotion.] I've tried using the Galaxy AI on some occasions. Its ok but I don't think I need it as often as others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product. I can do so much with it.
on June 6, 2026
Posted by: Inkstream2
[This review was collected as part of a promotion.] I use this device to do all my work when im on the go. I take pictures n up load directly to my laptop. I use those pictures to generator rendering pictures for my e commerce.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful upgrade and long lasting features
on June 6, 2026
Posted by: MikeyLikedItLots
[This review was collected as part of a promotion.] Galaxy AI and my s25 Ultra are phenomenally paired well. I use my phone for almost everything and rarely touch a PC or laptop. DEX and other features make work and personal tasks seamlessly integrate into completed tasks. I am extremely satisfied with the phone, OS, apps and upgrades.
Value
5
Written by a customer while visiting Samsung US