Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,613 Reviews)
Rating breakdown 29,613 reviews
5 Stars
25,412
4 Stars
3,336
3 Stars
562
2 Stars
148
1 Star
155
85%of customers recommend this product.
(
943 out of
1,103)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
3
Big problem.
on March 8, 2025
Posted by: Wilton
I had this phone for about a month now, and while it is very fast and has a lot of features, it does not meet my expectations. For such an incredibly expensive phone, I expect it to be near flawless, but there are a couple problems with it, one being CRUCIAL. Battery protection. It literally doesn't work. This appears to be an issue that not many users realize, but when charging my samsung s25 ultra, it does not stop at 100 percent when battery protection is on. I scoured the internet to see if there are others having this issue, and there are a handful who have also noticed this on their samsung devices. I am very disappointed and pretty frustrated. It is a very good phone outside of this issue, but its just too expensive and sloppy to ignore.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, March 10, 2025
Hey Wilton, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how valuable your device is to you, and wanting to truly feel the value with the usage. We would love to help you ensure your device operates as intended, and expected. We have provided a link to the Samsung Support Team to help you with this experience one on one through chat. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great and proud Smart phone
on March 8, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Honestly was great investment for my job, seamless actions across apps, great interaction between all functions.
Amazing machine
Amazing machine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product for tech gurus
on March 8, 2025
Posted by: LocalHostedUser
[This review was collected as part of a promotion.] The galaxy ecosystem works extremely well for tech gurus who enjoy having a lot of freedom and customization, as well as more available privacy options and control over your data, rather than the blind trust of Apples privacy claims. The galaxy ecosystem also makes it extremely easy to switch from iOS to android without any hiccups. I highly recommend purchasing a Galaxy device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Now Brief on seamless actions across apps
on March 8, 2025
Posted by: NateHiggers
[This review was collected as part of a promotion.] A bit slower than the 23 but it's not bad. Audio Eraser makes up for it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ultra 25
on March 8, 2025
Posted by: HUSTLEMAMA
[This review was collected as part of a promotion.] This ia amazing it has alot feature such ai that I can use for work and has features that are new to me.easy tutorials to watch. the cost was affordable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on March 8, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My husband picked out this phone because it's a smaller computer. I can do my work, draw, watch my videos in amazing resolution and play my video games all in one place. I have no complaints on thus device. I think it is well worth the buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Loved all the new functions but missing
on March 8, 2025
Posted by: CatherinaM
[This review was collected as part of a promotion.] Loved all the new functions but missing the pen function from my S22 ultra. Love the battery life on my new phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I wish I wins25 ultra
on March 8, 2025
Posted by: MasiMs25
[This review was collected as part of a promotion.] Best 🤳phone
I want win s25ultra
And very good phone
And very good phone
Value
5
Written by a customer while visiting Samsung US