Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(25,936 Reviews)
Rating breakdown 25,936 reviews
5 Stars
22,252
4 Stars
2,862
3 Stars
495
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This device is very good
on May 25, 2026
Posted by: Trickyd55
[This review was collected as part of a promotion.] Galaxy AI I have had absolutely no issues with my device since I purchased it . I am a Samsung guy. I really like this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its a reliable phone and has great battery life.
on May 25, 2026
Posted by: Rowecoey
[This review was collected as part of a promotion.] It's not my favorite galaxy phone. I liked the note series alot better. The AI is a good addition and way better than bixby but the galaxy keyboard isn't as helpful as previous models. Its a good phone just not my favorite. The keyboard doesn't seem to learn your speech or help with spelling as well as the older models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product runs really great and as good feature
on May 25, 2026
Posted by: RomanceX
[This review was collected as part of a promotion.] This device really helps me out. Find things run smoothly. Have a lot of memory. I especially like since mine's has a pen and that really helps me do signatures. Overall its performance is great.They also last for a lot of years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from an S20 Note Ultra to an S25 Ultra
on May 25, 2026
Posted by: JimG27705
[This review was collected as part of a promotion.] At age 66, I began wearing hearing aids. The Bluetooth connection on my S20 was shaky. I was constantly having to reconnect the aids. My phone calls work so much better now. I can hear and speak so much more easily.
Additionally, i use the S25 to listen to podcasts, YouTube, Pandora, TuneIn, and SiriusXM. The screen is incredible in comparison. I'm only beginning to explore the phone's AI. There was just a major upgrade recently.
I upgraded in February. The phone has 512 GB of RAM. It's quick. The options of turning features on and off works well and restarting is easy and has several options.
The picture quality is superior. I was able to grab a picture of Wid Horses with the camera zoom and it was clear at about 1/3 of a mile.
Excellent upgrade that I should have done sooner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 25, 2026
Posted by: LOVEMYG
[This review was collected as part of a promotion.] Great features takes great video and pictures excellent AI can't wait to get my Samsung galaxy s26 ultra. 😍♥️😍 love my newest update.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast compared to my note 9
on May 25, 2026
Posted by: Maaxbolt
[This review was collected as part of a promotion.] Can't believe I have been missing out
On so many upgrades and the camera is completely amazing
I use for work and home as my pc
Never let's me down
On so many upgrades and the camera is completely amazing
I use for work and home as my pc
Never let's me down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone EVER
on May 25, 2026
Posted by: BestPhoneEVER
[This review was collected as part of a promotion.] My Samsung Galaxy 25 Ultra is amazing. I use it for my alarm clock, put my appointments in my calendar and remind me of my appointments. I use my S-Pen to Doodle and draw or to help me click on things. In the camera on this device is absolutely out of this world. The best camera I have ever used really, in the fact that you can zoom in on the moon and get more than just a picture of a circle looking figure with a light and blurry and actually be able to see the man on the moon is so crazy and beautiful I'm always taking pictures of the moon or when I can't see something far away I'm able to use my camera to help zoom in on things to see them better. This phone is all around the best phone to have for your daily life and for anything really. I absolutely love my Samsung Galaxy 25 Ultra!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone around!
on May 25, 2026
Posted by: Brucedtx
[This review was collected as part of a promotion.] This was the first time I've ever bought a phone straight out and not through a provider. It works quite well, I've never had a problem. And I'm getting used to using Galaxy AI. Prior to this I kind of avoided it but the more I use it the more I really like it.
I've always loved the Galaxy series. They are very flexible you can be as creative or as simple with them as you desire.
Thanks for making a great product!
Value
5
Written by a customer while visiting Samsung US