Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(25,937 Reviews)
Open Ratings Snapshot
Rating breakdown 25,937 reviews
5 Stars
22,253
4 Stars
2,862
3 Stars
495
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,319
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
S25Ultra
on May 25, 2026
Posted by: MOEBABY
[This review was collected as part of a promotion.] Since I had the S25Ultra in comparison to my S25Ultra I have enjoyed it much better because of its new software upgrades and it AI capabilities and a better Camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is a great devise
on May 25, 2026
Posted by: Mat711
[This review was collected as part of a promotion.] I use my Samsung devices everyday for streaming, gaming, movies, sports, and work.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S 25 ultra terrific
on May 25, 2026
Posted by: Stephanie
[This review was collected as part of a promotion.] I love the camera on my s25 ultra . I love the s pen on my phone . However I miss the ability to use the s pen to snap pictures. Overall the form functionality is acceptable. The AI is useful. I also wish I could have a pink phone option. Would I suggest the S 25 ultra to another person? Yes !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Phone Is Great Super Fast Performance.
on May 25, 2026
Posted by: Mrcarlosch
[This review was collected as part of a promotion.] I Am In To Gaming And My Phone Is The Best One For It, I Try Other Devices Like "I Phone" And I Was Able To Compare The Difference Between. I Always Recommend The Samsung Galaxy Ultra For Better Graphics And Performance. I Also Love The Pictures That I Can Take With My Device Super Cristal Clear And I Could Be Able To Modify. Good Features That I Was In Able To Do With "I-Phone" That's The 2 Plus With My Samsung Galaxy s25 Ultra. I Also Have The Samsung Galaxy classic 8 Watch And I Can Be Able To Control Everything Like My Music When I Am At The Gym, Count My Calories And Keep Track Of My Steps Or Miles When I Am Running, I Also Have The Samsung Health And I Could See My Energy , Stress And Health Levels.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have only had a Samsung since my Note 3!!
on May 25, 2026
Posted by: 4EvaYoung
[This review was collected as part of a promotion.] This phone is the perfect size. Just big enough to have an amazing screen but small enough for a hand and most pockets.
I use my phone for EVERYTHING. I don't even own a computer. I read and write emails and texts, listen to music and podcasts, watch YouTube/movies/tv, play games, find recipes, do my shopping, pay bills, banking, research for work or just something I am interested in,etc.
This is the only camera I use. The Galaxy AI is super useful when editing photos. It has great suggestions, tips, and tools. I use it for more but I use it more for editing photos and emails than anything else.
I can't live without the built in stylus. I use it while working. Some games are easier using the stylus instead of my fat thumbs. It is invaluable for editing photos! I can be far more precise.
I am uploading a photo of one of my 3 screens I can scroll through. You will see how much I have! On a different screen I have a countdown for my Son's wedding. One screen is just my Google calendar. The full screen calendar saves me everyday!
There are so many widgets you can get! I have some permanently on there and some temporary (such as the countdown).
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
love the phone itself
on May 25, 2026
Posted by: Stephy0487
[This review was collected as part of a promotion.] I love the phone. Does really well. What i hate? They are getting rid of samsung messages and we have to use google messages now. I hattteeee not being able to customize it. Also dislike how slow the rcs chat part is. Spins and doesnt send forever. Keep samsung messages!!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone
on May 25, 2026
Posted by: Grasshopper
[This review was collected as part of a promotion.] Excellent phone with some of the greatest features ever!!! And the galaxy ai is absolutely amazing!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 ultra
on May 25, 2026
Posted by: Markymark
[This review was collected as part of a promotion.] Phone is great. Has so many useful features and very easy to use. Plenty of memory and i haven't had any issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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