Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(25,949 Reviews)
Rating breakdown 25,949 reviews
5 Stars
22,262
4 Stars
2,865
3 Stars
495
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
It is extraordinary phone so far
on May 25, 2026
Posted by: Masterreview
[This review was collected as part of a promotion.] I recently upgraded from the Samsung Galaxy S20 Ultra to the Galaxy S25 Ultra, and the difference feels huge. The Galaxy S20 Ultra was already a strong phone, but the Galaxy S25 Ultra feels much faster, smoother, and more polished overall. The display looks brighter and clearer, the camera quality is better, and everyday use feels more responsive.
One of the biggest improvements for me is Galaxy AI. It makes the phone feel much more useful in real life, not just more powerful. The AI photo editing feature is very helpful. When I take a picture and there is something in the background that I do not like, I can easily delete that part and the phone fills in the space naturally. This makes editing photos much easier without needing a separate editing app.
I also like how Galaxy AI helps with things like writing, searching, translation, and summarizing information. These features save time and make the phone feel smarter than my old Galaxy S20 Ultra. Instead of just being a phone with better hardware, the Galaxy S25 Ultra actually helps me do things faster and easier.
Overall, upgrading from the Galaxy S20 Ultra to the Galaxy S25 Ultra feels like a major improvement. The camera, performance, display, and battery are all better, but Galaxy AI is what makes the phone feel truly different and more useful in daily life.
One of the biggest improvements for me is Galaxy AI. It makes the phone feel much more useful in real life, not just more powerful. The AI photo editing feature is very helpful. When I take a picture and there is something in the background that I do not like, I can easily delete that part and the phone fills in the space naturally. This makes editing photos much easier without needing a separate editing app.
I also like how Galaxy AI helps with things like writing, searching, translation, and summarizing information. These features save time and make the phone feel smarter than my old Galaxy S20 Ultra. Instead of just being a phone with better hardware, the Galaxy S25 Ultra actually helps me do things faster and easier.
Overall, upgrading from the Galaxy S20 Ultra to the Galaxy S25 Ultra feels like a major improvement. The camera, performance, display, and battery are all better, but Galaxy AI is what makes the phone feel truly different and more useful in daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this Phone!
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is easily the best phone I have ever owned, and it excels in almost every category. I use it constantly for absolutely everything, managing work, keeping up with school, handling personal tasks like bills and health tracking. It effortlessly keeps up with my busy day. The massive screen is gorgeous, crystal clear, and bright enough to use anywhere outdoors without any annoying glare. Performance is incredibly fast with zero lag, and the battery life easily carries me through the entire day with plenty of juice to spare.
The build quality feels incredibly solid and premium, which does mean it has some serious weight to it. It is an awfully heavy phone, honestly, a bit like holding a brick if you are using it for long periods. My saving grace has been using a pop out with a built-in kickstand so I don’t have to hold it all the time. If you pair it with a kickstand to take the weight off your hands, the spectacular display and pure power make it entirely worth it. Highly recommend!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on May 25, 2026
Posted by: Patton2486
[This review was collected as part of a promotion.] I love all my previous samsung phones and this is no exception. Great power to run multiple applications without slowing down. Enough battery to run continuously all day with no worries. Ability to seamlessly connect to different networks and bluetooth devices without long complicated steps plus enough storage to never worry about having to delete pictures or videos I have taken.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No complaints
on May 25, 2026
Posted by: Donlee
[This review was collected as part of a promotion.] Have been using it for 6 months now and no single problem and have no complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always a Samsung girl 📲
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I’ve always loved the Samsung Galaxy S25 Ultra line. Fast, amazing camera, great battery, and perfect for my busy life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Now with galaxy Ai, Samsung phones are best all
on May 25, 2026
Posted by: Gomezj
[This review was collected as part of a promotion.] Have been with Samsung since s3 all through s25 ultra, now with galaxy Ai the Samsung brand can't be beat hand down the best cell , very happy y with every part of my phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awsome Phone
on May 25, 2026
Posted by: Arieal
[This review was collected as part of a promotion.] GALAXY AI. This phone is great. The features are much more than described to me by the tech. I have used this phone mainly for games and book readings. The power consumption could use a boost but overall the battery lasts long enough.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone feels great in my hand.
on May 25, 2026
Posted by: Racoon
[This review was collected as part of a promotion.] Galaxy AI is amazing, I've had so much fun with the photos, aside from that the photos come out amazing. Amazing phone and I'm in love!
Value
5
Written by a customer while visiting Samsung US