Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(25,972 Reviews)
Rating breakdown 25,972 reviews
5 Stars
22,283
4 Stars
2,866
3 Stars
496
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
3
This product is great !
on May 25, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] The galaxy ai is amazing ,it has the answers to everything ,it's very helpful ,I love this phone !
Value
3
Response from Samsung USBy R&R Team, May 29, 2026
Hello Sunshine, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the capabilities of your device, and the accuracy of Galaxy AI. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had!
on May 25, 2026
Posted by: Cdiggs1993
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the most complete Android phones ever made.
The titanium frame feels premium without being overly flashy, and the slightly rounded corners make it far more comfortable to hold than previous Ultra models. The 6.9-inch Dynamic AMOLED display is stunning. Colors look rich, brightness is excellent outdoors, and the anti-reflective coating makes a real difference during everyday use.
Performance is another major strength. The Snapdragon 8 Elite for Galaxy chip handles everything effortlessly. Apps open instantly, multitasking is seamless, and gaming performance stays stable even during long sessions.
The Galaxy S25 Ultra delivers nearly everything you could ask for in a flagship phone.
The titanium frame feels premium without being overly flashy, and the slightly rounded corners make it far more comfortable to hold than previous Ultra models. The 6.9-inch Dynamic AMOLED display is stunning. Colors look rich, brightness is excellent outdoors, and the anti-reflective coating makes a real difference during everyday use.
Performance is another major strength. The Snapdragon 8 Elite for Galaxy chip handles everything effortlessly. Apps open instantly, multitasking is seamless, and gaming performance stays stable even during long sessions.
The Galaxy S25 Ultra delivers nearly everything you could ask for in a flagship phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent speed, great features
on May 25, 2026
Posted by: Gabyd12
[This review was collected as part of a promotion.] The phone has a beautiful design, love the titanium material that helps when it drops on the floor. Excellent speed with T-Mobile, exceptional graphics & AI features. Overall im extremely happy with the upgrade I made from my Note 20 which was also amazing for 5 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a fresh new thought
on May 25, 2026
Posted by: Chop2chop
[This review was collected as part of a promotion.] From work to home to camping outdoors I've used this phone for all my needs I listen to music on it I watch shows and catch up on books and when I have a question the built in Ai answers my questions fast and informative letting me learn and pick up the answers I need fast and simple when I need them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superb Multi Tool
on May 25, 2026
Posted by: JayRay
[This review was collected as part of a promotion.] This phone is truly superb, offering a seamless blend of high-end performance and intuitive design. It feels like a tool crafted for those who value precision and efficiency in every interaction.
The device seems to attract a specific kind of user: highly intelligent and passionate individuals who refuse to settle for mediocrity. It appeals to those who are driven by a deep curiosity and a desire to maximize their potential. Using this phone isn't just about communication; it’s about having a sophisticated engine that keeps pace with a fast-moving, ambitious lifestyle.
The device seems to attract a specific kind of user: highly intelligent and passionate individuals who refuse to settle for mediocrity. It appeals to those who are driven by a deep curiosity and a desire to maximize their potential. Using this phone isn't just about communication; it’s about having a sophisticated engine that keeps pace with a fast-moving, ambitious lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent speed, great features
on May 25, 2026
Posted by: Gabyd12
[This review was collected as part of a promotion.] The phone has a beautiful design, love the titanium material that helps when it drops on the floor. Excellent speed with T-Mobile, exceptional graphics & AI features. Overall im extremely happy with the upgrade I made from my Note 20 which was also amazing for 5 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on May 25, 2026
Posted by: Love2can
[This review was collected as part of a promotion.] I use the AI feature a lot in recipes and pic descriptions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Galaxy series
on May 25, 2026
Posted by: KMAS985
[This review was collected as part of a promotion.] This model.is one of the best Galaxy AI series with good functions and easy to use. I love that product and hope that the next models will come better then that ones.
Value
5
Written by a customer while visiting Samsung US