Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(25,751 Reviews)
Rating breakdown 25,751 reviews
5 Stars
22,139
4 Stars
2,839
3 Stars
480
2 Stars
139
1 Star
154
86%of customers recommend this product.
(
1,025 out of
1,186)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Excellent product
on May 25, 2026
Posted by: Patton2486
[This review was collected as part of a promotion.] I love all my previous samsung phones and this is no exception. Great power to run multiple applications without slowing down. Enough battery to run continuously all day with no worries. Ability to seamlessly connect to different networks and bluetooth devices without long complicated steps plus enough storage to never worry about having to delete pictures or videos I have taken.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No complaints
on May 25, 2026
Posted by: Donlee
[This review was collected as part of a promotion.] Have been using it for 6 months now and no single problem and have no complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always a Samsung girl 📲
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I’ve always loved the Samsung Galaxy S25 Ultra line. Fast, amazing camera, great battery, and perfect for my busy life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Now with galaxy Ai, Samsung phones are best all
on May 25, 2026
Posted by: Gomezj
[This review was collected as part of a promotion.] Have been with Samsung since s3 all through s25 ultra, now with galaxy Ai the Samsung brand can't be beat hand down the best cell , very happy y with every part of my phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awsome Phone
on May 25, 2026
Posted by: Arieal
[This review was collected as part of a promotion.] GALAXY AI. This phone is great. The features are much more than described to me by the tech. I have used this phone mainly for games and book readings. The power consumption could use a boost but overall the battery lasts long enough.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone feels great in my hand.
on May 25, 2026
Posted by: Racoon
[This review was collected as part of a promotion.] Galaxy AI is amazing, I've had so much fun with the photos, aside from that the photos come out amazing. Amazing phone and I'm in love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ULTRA
on May 25, 2026
Posted by: KennyB
[This review was collected as part of a promotion.] I've had Samsung for years and the S25 Ultra is totally awesome amd amazing. I like to upgrade every other year. So the S27 will absolutely be in my hands next year.
The camera(s) and pictures are stunning. Will always buy the Samsung Galaxy class android forever!
The camera(s) and pictures are stunning. Will always buy the Samsung Galaxy class android forever!
Kenny B
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone.
on May 25, 2026
Posted by: CoronaAndroidUser
[This review was collected as part of a promotion.] This phone is amazing for all the things it does. I use my phone on your day-to-day basis for media consumption, social media posts, general phone use such as messaging and calls, playing games, I even downloaded an app so that I can SSH into my PC and download stuff on it. This phone is plenty powerful to do all of those tasks and more. I never really have an issue with it freezing, it's extremely customizable to fit not only my needs but wants as well. The camera quality is beyond amazing, my wife has a DSLR camera and this phone takes just as good if not better pictures sometimes. The water resistance is amazing as well I go to the splash pads often with my child I've gotten completely soaked several times and the phones completely wet without ever having any issues. I even dropped my phone in motor oil once I washed it off with soap and water and it functions perfectly still. A few minor complaints, this phone can sometimes get very hot for no reason, just using Facebook and watching a video on there and it starts getting very hot I didn't have this issue on my Galaxy s23 Ultra, it has improved over time with software updates that come out, but it still happens sometimes. Also the removal of a working button on the S Pen is extremely disappointing. I use that to take pictures all the time as a camera click button, so samsung having gotten rid of that, is extremely disappointing. Overall very few complaints with this phone it is amazing and I love it.
Value
4
Written by a customer while visiting Samsung US