Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(25,974 Reviews)
Rating breakdown 25,974 reviews
5 Stars
22,285
4 Stars
2,866
3 Stars
496
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
3
S25 ultra is not bad
on May 25, 2026
Posted by: Jrollins
[This review was collected as part of a promotion.] The phone is great, the ai part is kinda weird. The battery could be better
Value
3
Response from Samsung USBy R&R Team, May 29, 2026
Hi there Jrollins, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with your new device. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also provided a link to the complete manual to help you discover the capabilities of Galaxy AI and integrate them in to your usage. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra Review
on May 25, 2026
Posted by: unavailable
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra isn't just an upgrade—it's a masterpiece that redefines what a flagship phone can be. From the moment you hold its refined titanium frame with smoother, more ergonomic edges and lighter 218g build, you feel premium craftsmanship at its finest. The stunning 6.9-inch Dynamic LTPO AMOLED 2X display with 2600 nits peak brightness, anti-reflective Gorilla Armor 2 coating, and buttery 1-120Hz refresh rate delivers the best screen I've ever experienced. Colors pop vibrantly, blacks are inky deep, and outdoor visibility is unmatched—perfect for streaming, gaming, or productivity.75689d
Powering this beast is the Snapdragon 8 Elite for Galaxy paired with 12GB RAM, making it lightning-fast for multitasking, demanding games, and on-device AI processing. Apps launch instantly, and it stays cool even under heavy load. Battery life from the 5000mAh cell easily lasts a full day with heavy use, supported by efficient charging that keeps you powered up quickly.6103ed
The camera system is phenomenal. The 200MP main sensor captures stunning detail with excellent dynamic range, while the upgraded 50MP ultrawide brings incredible sharpness to landscapes. Dual telephotos (including 5x optical) deliver versatile zoom without quality loss, and video recording shines with pro features like Log format. Low-light performance is magical, producing crisp, vibrant shots every time.5feacc
What truly elevates the S25 Ultra is Galaxy AI, seamlessly integrated into One UI 7.
Powering this beast is the Snapdragon 8 Elite for Galaxy paired with 12GB RAM, making it lightning-fast for multitasking, demanding games, and on-device AI processing. Apps launch instantly, and it stays cool even under heavy load. Battery life from the 5000mAh cell easily lasts a full day with heavy use, supported by efficient charging that keeps you powered up quickly.6103ed
The camera system is phenomenal. The 200MP main sensor captures stunning detail with excellent dynamic range, while the upgraded 50MP ultrawide brings incredible sharpness to landscapes. Dual telephotos (including 5x optical) deliver versatile zoom without quality loss, and video recording shines with pro features like Log format. Low-light performance is magical, producing crisp, vibrant shots every time.5feacc
What truly elevates the S25 Ultra is Galaxy AI, seamlessly integrated into One UI 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bluetooth
on May 25, 2026
Posted by: Speedy
[This review was collected as part of a promotion.] This phone is great, I've had no issues with it much. I work outside constructions and im a delivery driver. Great for maps. I do wish this had the bluetooth pen that I had before. It does make a difference when taking pictures and few other things. It sucks that im paying more for this phone than my old S24 Ultra. And the S26 with security screen does not work well for the job I do outside. It's already hard to see when it is bridgt and sunny outside. Your making the phone for people in a office not workers for outside. But a really great phone thanks galaxy and note fan.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra is the Best
on May 25, 2026
Posted by: Krazynature91
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is on of the most powerful handheld devices available on the market. Fast speeds and perfect pictures makes this the perfect device for everyday use. There is no situation this phone cannot handle. My galaxy has survived water, drops, and every day use without any issues. This is why I rate this product so high!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra: The Ultimate Note & AI Evolution
on May 25, 2026
Posted by: Duwryght
[This review was collected as part of a promotion.] Having owned every single Galaxy Note since the original debuted, my standards for a stylus-driven flagship are exceptionally high. The Samsung Galaxy S25 Ultra isn't just a phone; it is the ultimate culmination of that Note legacy, combining elite raw hardware with game-changing Galaxy AI.
The physical refinement is incredible. Moving to a lighter 218g grade-5 titanium frame with slightly rounded corners makes this massive 6.9-inch screen significantly more comfortable to hold than its predecessors. The display itself is a masterpiece. The new anti-reflective coating on the Corning Gorilla Armor 2 is spectacular, maintaining deep contrast and rich colors while completely neutralizing glare. Under the hood, the Snapdragon 8 Elite chip delivers effortless, class-leading power.
But the real magic happens when you pop out the built-in S Pen. For a longtime Note user, the S Pen is home. This year, it acts as a physical bridge to Galaxy AI, making productivity incredibly fun. My absolute favorite features are Circle to Search and Sketch to Image. Being able to seamlessly circle text or objects with the S Pen precision feels futuristic. Even better, Sketch to Image lets me rough out a quick doodle with the stylus on a photo, and the AI transforms it into a perfectly blended, realistic element. It brings a level of creativity and fun to a smartphone that I haven't experienced in years.
Whether it is live translating calls, utilizing Note Assist to clean up handwriting, or shootin
The physical refinement is incredible. Moving to a lighter 218g grade-5 titanium frame with slightly rounded corners makes this massive 6.9-inch screen significantly more comfortable to hold than its predecessors. The display itself is a masterpiece. The new anti-reflective coating on the Corning Gorilla Armor 2 is spectacular, maintaining deep contrast and rich colors while completely neutralizing glare. Under the hood, the Snapdragon 8 Elite chip delivers effortless, class-leading power.
But the real magic happens when you pop out the built-in S Pen. For a longtime Note user, the S Pen is home. This year, it acts as a physical bridge to Galaxy AI, making productivity incredibly fun. My absolute favorite features are Circle to Search and Sketch to Image. Being able to seamlessly circle text or objects with the S Pen precision feels futuristic. Even better, Sketch to Image lets me rough out a quick doodle with the stylus on a photo, and the AI transforms it into a perfectly blended, realistic element. It brings a level of creativity and fun to a smartphone that I haven't experienced in years.
Whether it is live translating calls, utilizing Note Assist to clean up handwriting, or shootin
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outrageous
on May 25, 2026
Posted by: Rrttrew
[This review was collected as part of a promotion.] All features and equipment functions are exceptional The best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on May 25, 2026
Posted by: Plutie
[This review was collected as part of a promotion.] I nothing but great things to say about my phone the compatability with all smart things and I have many that my phone is connected to not only it connects well they also flow very well I love my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable device yearly
on May 25, 2026
Posted by: Galaxy26Next
[This review was collected as part of a promotion.] There are no exact words to express why I have remained with Samsung faithfully for so many years. Every year they come up with something better and innovative. This year with the Galaxy AI, it is something out of this world. Everything is so easy, fun and reliable. Samsung, just thank you...
Value
5
Written by a customer while visiting Samsung US