Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(25,976 Reviews)
Rating breakdown 25,976 reviews
5 Stars
22,287
4 Stars
2,866
3 Stars
496
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Awesome phone galaxy s25 ultra ♥️
on May 25, 2026
Posted by: Jettaracer620
[This review was collected as part of a promotion.] I have owned every Galaxy Ultra phone there is and the best ones around
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone!
on May 25, 2026
Posted by: TarotQueen
[This review was collected as part of a promotion.] My phone does everything I need! The camera is beyond awesome. It takes better photos than any camera I have ever owned. I use the AI to edit photos, answer, random questions, get directions, and so much more. Best phone I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has better features
on May 25, 2026
Posted by: VikingKnight03
[This review was collected as part of a promotion.] Probably the better phone than I have ever had. It's alot better than my last phone which was a Samsung Galaxy S23.
I decided to upgrade because I have always wanted an Ultra since they have better features and phone cases are easier to find and more compatible apps.
The AI feature is a really great tool to have when you need something specific and you can have it do anything that you want it to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device
on May 25, 2026
Posted by: Ghost25
[This review was collected as part of a promotion.] Galaxy AI is on a whole different level make my pictures look sharper gives it more details for picutres of my projects, live translator is accurate comes in handy when I do business calls with my clients. I'm glad I made the switch to Galaxy! Please bring back the collabs! That Galaxy Note 10 x Star Wars was the best collab!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android Phones are Samsung. PERIOD!
on May 25, 2026
Posted by: SamsungAJ
[This review was collected as part of a promotion.] Between the style of sheekness of the phone itself. It's a beautiful phone. The hardware is top tier especially with the snap dragon chips they use. The Camera is excellent. If you take a lot of night photos the camera takes night phones very well! The Galaxy AI has come a long way and I can't even imagine what is next. I use it for not just simple things. I use it for reach and planning and creating ideas and being them to life. The battery life is incredible and the super fast changing is a plus! I love that I can play some of my console favorites and get incredibly frame rate. And the game looks more clear and runs smoothly it might exceed my console in performance for this particular game.
I like that I can connect so many things to the smart things hub and use my Samsung smart TV to find my phone when I misplaced it.
The customisation oh the UI is awesome. The one UI 8.5 update adds a lot of cool things I wanted before and some more things I didn't know I wanted but love that I have now.
I like that I can connect so many things to the smart things hub and use my Samsung smart TV to find my phone when I misplaced it.
The customisation oh the UI is awesome. The one UI 8.5 update adds a lot of cool things I wanted before and some more things I didn't know I wanted but love that I have now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra after 1 year use
on May 25, 2026
Posted by: Odpa07
[This review was collected as part of a promotion.] After almost a year using the Samsung Galaxy S25 Ultra, I can honestly say it’s one of the best phones I’ve ever owned. My favorite thing is the display — the screen size is perfect for multitasking, watching content, and everyday use. The brightness is also excellent, even outdoors under strong sunlight.
The camera system is amazing. Photos come out with great detail, excellent colors, and the zoom features are still some of the most fun and useful tools on the phone. Battery life has also been impressive, because even after a year it still easily lasts me through the day.
Another standout feature is the built-in AI. I initially thought many of the AI features would just be marketing, but they genuinely make the experience more practical and convenient in daily use.
The only thing I really miss is Bluetooth functionality on the S Pen. I used the remote features quite often, especially for taking pictures from a distance.
Other than that, the phone still feels premium, fast, and incredibly complete even after a full year of use.
The camera system is amazing. Photos come out with great detail, excellent colors, and the zoom features are still some of the most fun and useful tools on the phone. Battery life has also been impressive, because even after a year it still easily lasts me through the day.
Another standout feature is the built-in AI. I initially thought many of the AI features would just be marketing, but they genuinely make the experience more practical and convenient in daily use.
The only thing I really miss is Bluetooth functionality on the S Pen. I used the remote features quite often, especially for taking pictures from a distance.
Other than that, the phone still feels premium, fast, and incredibly complete even after a full year of use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Team Android
on May 25, 2026
Posted by: CeeCee
[This review was collected as part of a promotion.] I've always had a galaxy. The S25 is the best so far. Right now my favorite Galaxy AI feature is the erase function on photos. It's so easy to use especially with the build in pen the phone came with. It precise and convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but has usb issues
on May 25, 2026
Posted by: Samsungfan1978
[This review was collected as part of a promotion.] This is the best phone I've owned and probably the best android phone, but both this and the S24 suffer from USB charging issues and moisture detected false positives
Value
4
Written by a customer while visiting Samsung US