Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(25,987 Reviews)
Rating breakdown 25,987 reviews
5 Stars
22,297
4 Stars
2,867
3 Stars
496
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Best phone out there!
on May 25, 2026
Posted by: Samdaman
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is honestly the best phone I’ve ever owned so far. Samsung really perfected this one. I use my phone heavily every single day for gaming, photography, multitasking, videos, social media, and everyday use, and this phone handles everything flawlessly.
For gaming, the performance is insane. I play for about 1–2 hours daily and experience absolutely zero lag, stuttering, or frame drops. Games run super smooth even on high settings, and the phone barely heats up compared to other devices I’ve used. The cooling system seems way improved because it stays comfortable in your hands even during longer gaming sessions.
Battery life is another huge win. Even with gaming, streaming, browsing, and multitasking throughout the day, the battery easily lasts me all day without stressing about charging. Fast charging is also super convenient when you do need a quick boost.
The cameras are absolutely stunning. Photos come out incredibly sharp, detailed, and vibrant in both daylight and nighttime shots. Videos look professional-level with amazing stabilization and clarity. Honestly feels like carrying a high-end camera in your pocket. Zoom quality is also crazy good and actually useful.
Multitasking on this phone is top tier too. Switching between apps is instant, split-screen works smoothly, and everything feels fast and responsive. The big display makes watching videos, editing photos, and browsing way better.
And the S Pen is a major plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone!
on May 25, 2026
Posted by: lilcountrygirl29
[This review was collected as part of a promotion.] I love the phone and all of its features its size is perfect fits into a pocket Even though it is a larger phone. I've enjoyed using the Galaxy AI on it. Being able to ask it quick questions dive into anything that might need some extra clarification has been wonderful. I'm an education so looking up little things that I may not know quickly and get precise answers has been wonderful. I've also started to use it with different pieces whether it was scheduling or looking up information within my own or just guiding me through my phone when my hands were unable to physically touch it. The only thing I'm not excited about is if I do drop the phone even if it's on carpeting the pen wants to pop out I've actually left it at home a couple of times cuz I didn't realize it popped out until I was leaving so it left that space open for any dust or debris to get in until I got back home.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on May 25, 2026
Posted by: Samsungfan4life
[This review was collected as part of a promotion.] This phone is so awesome and has all the bells and whistles i need. Galaxy AI makes everything easily available and user friendly. The camera is the best part for me. Taking photos of my family always comes out clear with no blurring. The screen is huge and easy to watch videos in my down time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had.
on May 25, 2026
Posted by: ChrisG2005
[This review was collected as part of a promotion.] This phone has been great since the start. It has amazing features that I have never seen before. Coming from a person that has not used a Samsung device in years, I still find new things about my phone everyday. Galaxy Ai helps so much with my everyday life, such as automatically cropping screenshot and help me write messages when I dont have the time to. I love the multi tasking capabilities of this phone and the amazing features thay it comes with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is a beast
on May 25, 2026
Posted by: Reformed1
[This review was collected as part of a promotion.] It's got top notch features and is such a very powerful piece of equipment to have at your fingertips
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another great Samsung product
on May 25, 2026
Posted by: AceofBwandies
[This review was collected as part of a promotion.] I use my Gslaxy S25 Ultra for streaming and it works great. The battery life is solid and I enjoy the additional features like Galaxy AI.
Another great reason that I will continue to choose Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra review
on May 25, 2026
Posted by: Enava37
[This review was collected as part of a promotion.] Size of rhe phone fits perfectly in your hand, functionality of all apps in device are awesome. Camera is one of the best and AI is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Just like the rest
on May 25, 2026
Posted by: Samsungfanforlife
[This review was collected as part of a promotion.] Great. Everything has glitches here and there. I hate AI
Value
4
Written by a customer while visiting Samsung US