Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,281 Reviews)
Open Ratings Snapshot
Rating breakdown 26,281 reviews
5 Stars
22,539
4 Stars
2,908
3 Stars
506
2 Stars
151
1 Star
177
86%of customers recommend this product. 
(
1,133 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
"Powerful, smooth, and worth every penny!"
on June 7, 2026
Posted by: Thedadchef
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra for several weeks now, and it has exceeded my expectations in almost every way. The display is absolutely stunning—bright, sharp, and incredibly smooth thanks to the high refresh rate. Whether I'm watching videos, browsing the web, or playing games, everything looks amazing.
The camera system is one of the biggest highlights. Photos come out detailed and vibrant in both daylight and low-light conditions. The zoom capabilities are impressive, allowing me to capture clear shots from far away without losing much quality. Video recording is also excellent, producing smooth, professional-looking footage.
Performance has been flawless. Apps open instantly, multitasking is effortless, and even demanding games run smoothly. The battery life is outstanding and easily gets me through a full day of heavy use with power to spare. Fast charging helps when I need a quick boost.
I also appreciate the premium build quality and thoughtful design. The phone feels durable and comfortable to hold despite its large screen. The S Pen is a great addition for taking notes, editing photos, and improving productivity.
Samsung's software experience continues to improve, offering useful customization options and features that enhance daily use. Overall, the Galaxy S25 Ultra is a powerful, feature-packed smartphone that delivers on every promise. If you're looking for one of the best Android phones available, this device is an easy recommendation and well wort
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great selection of apps
on June 8, 2026
Posted by: H4rdr0ck
[This review was collected as part of a promotion.] I'm a Samsung man all the way. The new AI features are without a doubt the most valuable features a man have at his disposal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung
on June 8, 2026
Posted by: Lpietra
[This review was collected as part of a promotion.] I use my Samsung phone every day for work, photos, videos, social media, streaming, and staying organized. The camera quality is amazing, the screen is bright and clear, and the battery lasts very well. I also enjoy using Galaxy AI because it makes everyday tasks easier and faster. Overall, I’m very happy with my Samsung device and would definitely recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is my favorite I have ever had
on June 8, 2026
Posted by: Rhearhea
[This review was collected as part of a promotion.] My samsung galaxy s25 ultra is my favorite device I own and have ever owned. Its so incredibly customizable, sleek, and even has the pen!!
The Galaxy Ai is pretty fun to use, too! I use it to generate grocery lists.
The battery life on this phone is pretty great, in my opinion, and I use my phone often throughout the day.
The camera is so good I was able to sell my DSLR camera!
I love this phone so very much. I love Samsung's products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on June 9, 2026
Posted by: Nanapopo
[This review was collected as part of a promotion.] This phone is really amazing. Samsung phones always are the best
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my samsung s25 ultra
on June 9, 2026
Posted by: Cupcake319
[This review was collected as part of a promotion.] Love my samsung s25 ultra phone I would've loved to keep a chip on it to see my old pictures but it's ok I love my 1tb
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love how lightweight and thin it is
on June 10, 2026
Posted by: Litbit84
[This review was collected as part of a promotion.] I use "galaxy AI" to help me write more professional sounding emails to my clients and other businesses. I also use "Google AI" as a personal assistant and it helps me to stay on top of appointments, missed calls, deadlines and much more. Having it as an assistant helps me to stay organized and it keeps all my important data in one place so no more losing things on my desk clutter.
I love how lightweight and slim it is making it fit almost anywhere without taking up much space. I can customize just about every aspect of my device even my text and ring tone. I can ask it to identify things and even what song is and who sang it when I can only remember a few chords.
I can video chat with my friends and loved ones even when someone I care about is deployed I still can see them and hear their voice and know they are doing OK.
This is one of my favorite Samsung yet.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy ultra
on June 10, 2026
Posted by: Ebethrina
[This review was collected as part of a promotion.] I love this galaxy because I can do a lot performance and I can play with him and make a lot changing because I love the way we can customize the phone and the keyboard and the cámara is amazing take the best photo ever and everyday I learn how to make more stuff in my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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