Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,016 Reviews)
Open Ratings Snapshot
Rating breakdown 26,016 reviews
5 Stars
22,320
4 Stars
2,872
3 Stars
497
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,319
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Great features
on May 25, 2026
Posted by: Galaxylove1
[This review was collected as part of a promotion.] Galaxy AI. And split screen is my favorite. The pen is great. Full control of applications
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
no major update went backward
on May 25, 2026
Posted by: jeffyk7
[This review was collected as part of a promotion.] There were no major updates for this phone, and they've been back or with the S Pen.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone overall
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] After three months with the Galaxy S25 Ultra, I can confidently say Samsung raised the bar this year — and kept it there.
The design immediately catches attention. It's slimmer than its predecessor, with refined titanium edges that feel premium without being pretentious. The corners are softer, making extended use genuinely comfortable, and the integrated S Pen slot remains a thoughtful touch that competitors still haven't matched.
Performance is where it gets interesting. The Snapdragon 8 Elite handles everything I've thrown at it without hesitation — multitasking, gaming, heavy camera sessions. Zero thermal throttling in my experience.
Galaxy AI, however, is what's changed my daily workflow. Circle to Search has become almost muscle memory at this point. Live Translate handled a real conversation in Korean without awkward delays, and Note Assist summarizing hour-long meeting recordings accurately is something I genuinely rely on now. It doesn't feel like a gimmick feature list — these tools are woven into how you actually use the phone.
The camera system remains class-leading. The 200MP main sensor captures detail that regularly surprises me, and the 50x Space Zoom is legitimately usable for distant subjects.
Battery easily clears a full day, and 45W charging means topping up isn't a long commitment.
If you want a phone that grows with you through AI features while nailing the fundamentals, the S25 Ultra is the one to have right now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SAMSUNG THE BEST
on May 25, 2026
Posted by: Ms2009
[This review was collected as part of a promotion.] SAMSUNG PHONES ARE 100% THE BEST PHONES ON THE MARKET... GO GET ONE AND SEE FOR YOURSELF .. THE NEW GALAXY AI UPDATE IS REALLY COOL ALSO .. I WILL ALWAYS BE A SAMSUNG PHONE PERSON
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I found the newly added camera features to be quit
on May 25, 2026
Posted by: YabaMilhem
[This review was collected as part of a promotion.] The Galaxy AI has seen improvements from the S24 to the S25, and a particularly appreciated feature is the ability to erase and edit images without the need for additional applications.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on May 25, 2026
Posted by: Maebmama
[This review was collected as part of a promotion.] It takes great pictures! Amazing galaxy ai features! Easy to navigate! Beautiful and sleek! Resolution is wonderful! Must get one and try it yourself! I use it to stream and video day to day life!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 25, 2026
Posted by: Sugalipz4
[This review was collected as part of a promotion.] Living Galaxy AI features with the new 8.5 update!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera is amazing
on May 25, 2026
Posted by: Kkayteelove
[This review was collected as part of a promotion.] I absolutely love this phone. Between the stylist pen, easy features to use and how well the phone organizes most of my stuff. My favorite part is the cameras though. I love photography and some of the pictures ive been able to capture since getting this phone is phenomenal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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