Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,020 Reviews)
Open Ratings Snapshot
Rating breakdown 26,020 reviews
5 Stars
22,323
4 Stars
2,873
3 Stars
497
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
It is the best in camera system speed beauty the b
on May 25, 2026
Posted by: Bender1901
[This review was collected as part of a promotion.] And now with artificial intelligence, I have the world in my hands with just a circle, this device has everything, Samsung has the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 25, 2026
Posted by: Tehconman
[This review was collected as part of a promotion.] Honestly a great phone. Have been a Samsung user for over a decade and this is my second favorite device probably, right behind the first Note ;) still really great only complaint is the back glass is a little fragile. I've never broken any glass on a phone before this one, cracked the back glass.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product with amazing features
on May 25, 2026
Posted by: Gomz11
[This review was collected as part of a promotion.] I have been a Samsung user for years and have loved all their products including the Samsung ultras. The sleek, fast processing phone 📱 with the features are amazing. The Galaxy AI features are easy and convenient to use for any help for the Samsung Ultra 25.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing camera feature
on May 25, 2026
Posted by: Forprivacyreason
[This review was collected as part of a promotion.] This is a great phone with amazing camera features loved the difference in between models they get greater and greater every time the features on the phone is amazing with 1080 HD for my videos the speakers are loud with great quality it gets th job done
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra.....
on May 25, 2026
Posted by: Accexec
[This review was collected as part of a promotion.] It's great bo need to update!It's great bo need to update!It's great bo need to update!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has alot of great features and clear.
on May 25, 2026
Posted by: Hopper
[This review was collected as part of a promotion.] The Galaxy AI feature is great for finding info and products when searching and shopping. It really makes things easy for everyday use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
25S easy use
on May 25, 2026
Posted by: Buckwylde
[This review was collected as part of a promotion.] I love the easy use of the apps and how good the Galaxy AI works when using it. The pictures from the camera are great quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy or Nothing
on May 25, 2026
Posted by: Cnorth23
[This review was collected as part of a promotion.] I have been with the Galaxy line of phones since its inception. And I must say they are the best phones on the market, period. Samsung has a crown jewel with the Galaxy line of products. And I'm new to the AI revolution but it is so simple and seamless to use, and it actually makes my daily life easier by using the AI features on my phone. I have the 25 Ultra. I've always been a fan of the stylus and I love the functionality. Thank you Samsung for an amazing product and I am a lifelong purchaser!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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