Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(29,726 Reviews)
Open Ratings Snapshot
Rating breakdown 29,726 reviews
5 Stars
25,462
4 Stars
3,337
3 Stars
579
2 Stars
163
1 Star
185
86%of customers recommend this product. 
(
1,137 out of 1,327
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
My s25 Ultra is really fast and very easy to use
on March 13, 2025
Posted by: Sinbad
[This review was collected as part of a promotion.] The audio eraser is a great feature on s25 Ultra and the combination of bixby and gemini is very useful in terms of searching for any information and quesrions.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S 25 Ultra is a top notch phone that delivers
on March 13, 2025
Posted by: Boggles
[This review was collected as part of a promotion.] Experience the pinnacle of mobile innovation with cutting-edge technology. A powerful device redefines what's possible, pushing boundaries and setting new standards. Unleash your creativity with tools designed to inspire and empower. Stay connected and productive wherever you go with seamless integration. Embrace the future of mobile technology.
Galaxy S25 Ultra is a powerhouse. Its blazing-fast processor handles anything you throw at it. The camera is a marvel, capturing stunning images with incredible detail and dynamic range, especially in low light. The vibrant display is a joy to behold, and the battery easily lasts a full day. Running the latest Android version, the S25 Ultra offers a smooth, intuitive experience. It's a premium device, but if you demand the best, the S25 Ultra delivers. A true flagship killerGalaxy S25 Ultra is a powerhouse. Its blazing-fast processor handles anything you throw at it. The camera is a marvel, capturing stunning images with incredible detail and dynamic range, especially in low light. The vibrant display is a joy to behold, and the battery easily lasts a full day. Running the latest Android version, the S25 Ultra offers a smooth, intuitive experience. It's a premium device, but if you demand the best, the S25 Ultra delivers. Ai is the best tool I ever used .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A step up from the 23 ultra
on March 13, 2025
Posted by: Bsanders905
[This review was collected as part of a promotion.] The seamless AI integration and much brighter vivid display definitely makes a 25 a great step up as well as the faster processor and the lighter weight that the titanium body frame brings
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product is great and is an improvement from S24.
on March 13, 2025
Posted by: ManKim
[This review was collected as part of a promotion.] Like how it has improved in terms of edges. Makes handling the phone easy. Lot of people peeking and asking which phone this is. The AI features are great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
From Note 20 ultra to s25 ultra
on March 13, 2025
Posted by: Busymother0f3
[This review was collected as part of a promotion.] I’ve been a Note user for years, and when Samsung discontinued it, I was DEVASTATED. I held onto my Note 20 Ultra for almost five years—until it literally started falling apart. First, the front and back separated… twice (unintentionally making it a flip phone). Then my front camera died, my back camera went potato mode, and despite saying “Update Complete,” I was still stuck on Android 5.1.
I waited for the S25 Ultra because I refused to switch, and WOW—it’s like stepping into the future! Everything runs smoothly, and I’m loving it!
BUT… who took away my S Pen photo controls?! That was one of my favorite features, especially when working with clients. It was such a cool flex, and now? I have to tap my phone like a peasant. Samsung, why?!
If it’s a Bluetooth issue, fine—I’ll buy a Bluetooth S Pen! Just give us the option back!
Aside from that, the S25 Ultra is amazing, and if you’re coming from an older phone (especially one literally falling apart), you’ll be blown away. Samsung, please… bring back my S Pen photo magic!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung Galaxy S25 Ultra has a great display
on March 13, 2025
Posted by: 666vinee
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has a great display, fast performance, and a powerful camera. It lasts long on battery and gets updates for seven years. A top premium phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!
on March 13, 2025
Posted by: OllieDixiemom
[This review was collected as part of a promotion.] Works great for games and streaming! This phone is faster than I could've imagined! It has seamless actions across the apps. The "now brief" option is great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best samsung phone as of yet
on March 13, 2025
Posted by: AomineAnkit
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a premium, top-of-the-line Android smartphone. It boasts a stunning display, powerful performance, a versatile and high-quality camera system with advanced AI, and the added productivity of the S Pen. While it carries a high price tag, it delivers an exceptional user experience and is ideal for tech enthusiasts, photographers, and power users seeking the best available features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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