Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(28,207 Reviews)
Open Ratings Snapshot
Rating breakdown 28,207 reviews
5 Stars
24,189
4 Stars
3,136
3 Stars
541
2 Stars
159
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This phone is phenomenal!
on August 11, 2026
Posted by: Mspocka
[This review was collected as part of a promotion.] I am still learning about this phone and discovering new things. I chose this model because I loved the large screen and the edge to edge views! I was tempted to upgrade to the S26 model but I'm still in awe of the S25 Ultra! Maybe someday soon I'll decide to upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I choose my Galaxy S25 Ultra
on August 11, 2026
Posted by: Coolgrandma
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra and choose to stay with my android device. I love the camera, ease of use, easy streaming capabilities. No complaints here
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Premier Flagship Android Offering
on August 11, 2026
Posted by: EDCTool
[This review was collected as part of a promotion.] After 3.5 years with an S22 ultra, that was unfortunately lost to a water incident involving a kayak (make sure to thoroughly secure your keys and phone when kayaking!), I chose to return to Samsung for the latest offering at the time, the S25 ultra for replacement. Once you experience the top tier phones, you really don't want to go with anything less. Photo quality, processing speed, etc. You become "the nice phone" owner of your group.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Continues great product
on August 11, 2026
Posted by: Hurricaneparent
[This review was collected as part of a promotion.] This product line continues to impress me with its consistent quality. Specifically I chose this model because of the convenience of the included pen. Unfortunately, the pen isn't secured very effectively, which is a bit of a bummer. I was hoping it would be more stable. Still, overall, a solid purchase.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone has it all!
on August 11, 2026
Posted by: Michele1877
[This review was collected as part of a promotion.] I couldn't be happier with my Samsung! I chose the S25 Ultra in hopes of being able to download all the apps i need and have the storage space to use and it's done that and more! The camera is killer and the graphics are great!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best devices I've got!
on August 11, 2026
Posted by: Springerfam92
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra has been an amazing addition to my everyday life. I chose the Galaxy S25 Ultra because I wanted a phone that could handle everything I do without compromise, and it has exceeded my expectations.
I use my S25 Ultra for just about everything—streaming shows and movies, watching sports, browsing social media, taking photos and videos, staying connected with family and friends, and handling everyday work and personal tasks. The large, beautiful display makes streaming movies and sports incredibly enjoyable, while the performance keeps everything running smoothly when I’m multitasking between apps.
The camera is another feature I really appreciate. Whether I’m capturing special moments, taking quick everyday photos, or recording videos, the quality is impressive. The battery life also makes a huge difference in my daily routine because I can go through my day without constantly worrying about finding a charger.
What I love most is how versatile the S25 Ultra is. It feels like having entertainment, productivity, communication, and a high-quality camera all in one device. Samsung has created a phone that fits seamlessly into my routine and makes so many everyday activities easier and more enjoyable.
Overall, I absolutely love my Samsung Galaxy S25 Ultra. It’s powerful, reliable, beautiful, and incredibly versatile. It has quickly become an essential part of my everyday life, and I’m very happy with my choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 is Wonderful!
on August 11, 2026
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] For the past ,at least, 10 years, I have upgraded my phone to the newest model. Last year, I chose toniograde tonthe Galaxy S25 Ultra with a terabyte of memory. I have had ZERO issues with this phone. The photographic quality continues to improve. The operating system is outstanding. The battery life is still holding well. It's a wonderfully sleek device that I depend on for daily phone calls and other activities. I recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice but missing the pen features
on August 11, 2026
Posted by: Hopping4improvement
[This review was collected as part of a promotion.] Overall is a very reliable phone as a previous models, but i'm really missing the pen features, being able to control my camera with japan was something nice, also depend feels cheap.
Iwill keep using samsung, but I wish we had more trucking features like knowing where my other device are.
The cameras are very sharp and works pretty well. With low light zoom is pretty good. All the emoji zoom, you get some nice in the pictures.
Battery is definitely improving, I can use it for more time, the sound us good also, although I dont use it much.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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