Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,266 Reviews)
Rating breakdown 26,266 reviews
5 Stars
22,528
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Excellent phone got great camera and reception.
on April 27, 2026
Posted by: Yan102
[This review was collected as part of a promotion.] The quality of pictures is great.
The wifi connection is fast and got reception on the country and out of it regardless the carrier .
The wifi connection is fast and got reception on the country and out of it regardless the carrier .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has a durable build
on April 27, 2026
Posted by: Onlyonepepe
[This review was collected as part of a promotion.] The smartphone is optimized for your every day to day activities and together paired with there smartwatch makes samsung ecosystem pretty nice and seamless
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've enjoyed using all the AI and camera features
on April 27, 2026
Posted by: Peakemmanuel
[This review was collected as part of a promotion.] I use my galaxy ultra for streaming and recording content for my social media channels. Although I have a 4k canon camera, I find myself using my phone more because of the quality and ease of use. I use the galaxy ai features a lot, especially for quick translations, erasing unwanted elements in my pictures, knowing what's on my screen... The use cases are all just incredible. I have tried other devices but the convenience that my s25 ultra offers is just incredible. Now I'm sincerely thinking about an upgrade to the 26.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra phone
on April 27, 2026
Posted by: 4EverMe
[This review was collected as part of a promotion.] My Galaxy S25 Ultra phone takes awesome pictures! I absolutely love everything about this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone all the way around
on April 27, 2026
Posted by: Gottagamer75
[This review was collected as part of a promotion.] Samsung really pushed “Galaxy AI” hard here—and this is where the phone stands out and where it’s a bit overhyped.
🔥 What’s actually impressive
Cross-app AI actions
You can ask it to do things like summarize a message, pull info, and send something—all in one flow. This is a legit step forward vs older assistants.
Live call assist / transcription
AI can screen calls, transcribe, and summarize conversations—basically acting like a personal assistant.
Photo AI (Generative Edit, object removal)
You can remove objects, expand photos, fix backgrounds—it works surprisingly well most of the time.
Writing + summarization tools
Emails, notes, texts—AI can rewrite, summarize, and adjust tone quickly.
“Now Brief / Now Bar” smart updates
Shows contextual info (weather, reminders, events) dynamically on your screen.
On-device AI performance boost
The chip has ~40% faster AI processing, so a lot of this happens quickly and locally.
🔥 What’s actually impressive
Cross-app AI actions
You can ask it to do things like summarize a message, pull info, and send something—all in one flow. This is a legit step forward vs older assistants.
Live call assist / transcription
AI can screen calls, transcribe, and summarize conversations—basically acting like a personal assistant.
Photo AI (Generative Edit, object removal)
You can remove objects, expand photos, fix backgrounds—it works surprisingly well most of the time.
Writing + summarization tools
Emails, notes, texts—AI can rewrite, summarize, and adjust tone quickly.
“Now Brief / Now Bar” smart updates
Shows contextual info (weather, reminders, events) dynamically on your screen.
On-device AI performance boost
The chip has ~40% faster AI processing, so a lot of this happens quickly and locally.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is easy to use for un-tech save users
on April 27, 2026
Posted by: paellerman
[This review was collected as part of a promotion.] I use my galaxy every day for games, email, research and that includes galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool features and good performance
on April 27, 2026
Posted by: Tsviper
[This review was collected as part of a promotion.] I use my phone everyday especially for school and it's very capable of doing any task I need like taking quick notes with the pen and notes app or if I record lectures and use the Galaxy AI to summarize it or comprise notes it does so very well. The 100x zoom on the camera becomes really useful when I am at the back of the class and need to take pictures of notes and it does so with great quality, the camera also looks great taking pictures of my campus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My 25S Ultra is an excellent phone.
on April 27, 2026
Posted by: Bamagirl
[This review was collected as part of a promotion.] I can use my 25S Ultra just as I can use my laptop. I do all my regular functions like paying bills, spreadsheet, word documents....ect. Has, Great capabilities. I use the camera on the phone more than I use my digital Cannon 35mm. Love this phone and it includes "Galaxy AI"
Value
5
Written by a customer while visiting Samsung US