Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,267 Reviews)
Rating breakdown 26,267 reviews
5 Stars
22,529
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Hands down the best in the series so far!
on April 27, 2026
Posted by: Dking910
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the most complete flagship smartphones I’ve used, blending power, entertainment, productivity, and AI into a device that truly feels built for everyday life. Its premium design, bright 6.9-inch AMOLED display, and ultra-smooth 120Hz refresh rate make everything look sharp and fluid whether you're gaming, streaming movies, or multitasking throughout the day.
Gaming on the Galaxy S25 Ultra feels incredibly smooth thanks to the Snapdragon 8 Elite processor and advanced graphics optimization. High-performance games run effortlessly with fast load times, stable frame rates, and excellent heat management during long sessions. The immersive display paired with Dolby Atmos speakers creates a console-like experience right in your hands. Samsung also improves gaming performance through AI-driven optimization that balances power and battery efficiency for extended gameplay. For streaming movies and videos, the phone delivers a cinematic experience. The Dynamic AMOLED 2X display offers rich colors, deep blacks, and crisp HDR visuals that make Netflix, YouTube, and other streaming apps look stunning. The large screen size combined with long battery life means you can comfortably binge-watch for hours without constantly worrying about charging. Samsung claims video playback can last up to 31 hours under optimized conditions. When it comes to work and productivity, the Galaxy S25 Ultra feels like carrying a mini workstation. The Galaxy AI is great!
Gaming on the Galaxy S25 Ultra feels incredibly smooth thanks to the Snapdragon 8 Elite processor and advanced graphics optimization. High-performance games run effortlessly with fast load times, stable frame rates, and excellent heat management during long sessions. The immersive display paired with Dolby Atmos speakers creates a console-like experience right in your hands. Samsung also improves gaming performance through AI-driven optimization that balances power and battery efficiency for extended gameplay. For streaming movies and videos, the phone delivers a cinematic experience. The Dynamic AMOLED 2X display offers rich colors, deep blacks, and crisp HDR visuals that make Netflix, YouTube, and other streaming apps look stunning. The large screen size combined with long battery life means you can comfortably binge-watch for hours without constantly worrying about charging. Samsung claims video playback can last up to 31 hours under optimized conditions. When it comes to work and productivity, the Galaxy S25 Ultra feels like carrying a mini workstation. The Galaxy AI is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 27, 2026
Posted by: Kriddle
[This review was collected as part of a promotion.] Very easy to use and has awesome features and the pin makes everything easier including signing papers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera is great and like most of the features
on April 27, 2026
Posted by: Arthraz14
[This review was collected as part of a promotion.] Been playing around with Galaxy AI and others to see how beneficial it is. It will be interesting to see future development and how far AI can go.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone and product's
on April 27, 2026
Posted by: Samsung1
[This review was collected as part of a promotion.] Best phone company ever. Reliable and long lasting phones. Keep up the great work Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for social media influencer
on April 27, 2026
Posted by: Love2donails
[This review was collected as part of a promotion.] This was the best purchase ever! The amount of storage is insane. The Galaxy AI features in the photos make editing my recorded content go by faster, its learning me and knows what im going to do, giving me a head start.
I appreciate the quality of all 5 lenses and the zoom factor plus retaining clarity is unmatched.
Having 1 TB of storage is a must for content creators like myself, I was able to save money on 3ed party apps for more storage, delete subscriptions to apps that help me design my videos and pictures, such fast processing as well. This device is really working for the benefit of what I do, i can have multiple windows open at the same time while never slowing me down.
Its the ultimate business assistant.
I appreciate the quality of all 5 lenses and the zoom factor plus retaining clarity is unmatched.
Having 1 TB of storage is a must for content creators like myself, I was able to save money on 3ed party apps for more storage, delete subscriptions to apps that help me design my videos and pictures, such fast processing as well. This device is really working for the benefit of what I do, i can have multiple windows open at the same time while never slowing me down.
Its the ultimate business assistant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing features
on April 27, 2026
Posted by: eagleschreiber1
[This review was collected as part of a promotion.] I love the specs, I love how Google AI integrated with my device naturally. Fob personalization to practical application this phone had been my go to device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on April 27, 2026
Posted by: Desimama26
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra isn’t just amazing—it’s one of the most complete smartphones ever made. Between its powerhouse performance, incredible camera system, and the genuinely useful Galaxy AI features, it sets a new standard for what a flagship phone should be.
If you want the best of the best and a phone that feels like the future in your hand, the S25 Ultra absolutely delivers.
If you want the best of the best and a phone that feels like the future in your hand, the S25 Ultra absolutely delivers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Spacemonkey
[This review was collected as part of a promotion.] Love this phone and the Galaxy AI, great phone it has great speed note taking and I loved it as the PIN
Value
5
Written by a customer while visiting Samsung US