Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,320 Reviews)
Rating breakdown 28,320 reviews
5 Stars
24,287
4 Stars
3,147
3 Stars
543
2 Stars
159
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This phone is my favorite I have ever had
on June 8, 2026
Posted by: Rhearhea
[This review was collected as part of a promotion.] My samsung galaxy s25 ultra is my favorite device I own and have ever owned. Its so incredibly customizable, sleek, and even has the pen!!
The Galaxy Ai is pretty fun to use, too! I use it to generate grocery lists.
The battery life on this phone is pretty great, in my opinion, and I use my phone often throughout the day.
The camera is so good I was able to sell my DSLR camera!
I love this phone so very much. I love Samsung's products.
The Galaxy Ai is pretty fun to use, too! I use it to generate grocery lists.
The battery life on this phone is pretty great, in my opinion, and I use my phone often throughout the day.
The camera is so good I was able to sell my DSLR camera!
I love this phone so very much. I love Samsung's products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Review of my S25 Ultra phone.
on June 8, 2026
Posted by: SweetMLN
[This review was collected as part of a promotion.] Great phone! Lots of nice features & the camera is amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product it has the best features by far!
on June 8, 2026
Posted by: Shaquille0Osama
[This review was collected as part of a promotion.] I use my device for personal everyday use, work use, school, its perfect for E-sign with the built-in s pen and I absolutely loooove the s pen and how durable the phone is I've probably dropped my phone over a million times by now lol and its completely fine I also love that the phone is waterproof and how you can have multi screen windows and after having this phone for a generous amount of time I have very minimal complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much different from S24
on June 8, 2026
Posted by: Jennrod970079
[This review was collected as part of a promotion.] Would like to be able to personalize "messages" e.g. background of contacts message with a specific picture, not just change the color
Value
3
Response from Samsung USBy R&R Team, June 9, 2026
Hey Jennrod970079, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how important it is to our customers to feel that they've made a good investment in a new device, and that you are excited about the usage every day. We have provided a link to the full manual for your device to help you discover all the ways you can customize your new device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall
on June 8, 2026
Posted by: Kat2say
[This review was collected as part of a promotion.] This is a very good phone. I've only had Galaxy S phones for many years. In my opinion this is the best one so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on June 8, 2026
Posted by: Angela8787
[This review was collected as part of a promotion.] I love my AI and the pictures quality and my Gemini i love talking to her tell me about the weather and outfits that's looks right on me I love it I didn't know how much I miss android phones 🙃
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best 👌🏻
on June 8, 2026
Posted by: Minkerbell3
[This review was collected as part of a promotion.] I love everything about this phone. The quality of the camera and features are outstanding. The battery life is excellent. The AI which is gemini is great and easy to use. All aound 10 out of 10. I purchased one for my son he loves it as well. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lack problems
on June 8, 2026
Posted by: Charlie
[This review was collected as part of a promotion.] Sometimes some lacks and freezes happend after an upgrades sistem the phone run slow every update is slower
Value
4
Written by a customer while visiting Samsung US