Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,280 Reviews)
Rating breakdown 26,280 reviews
5 Stars
22,539
4 Stars
2,907
3 Stars
506
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This is a great phone
on April 13, 2026
Posted by: Lifeisgreat4me
[This review was collected as part of a promotion.] Everyday I am finding new things it does. The camera is great in taking pictures. The size of the phone is just right. Everything i do with just is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Sharpest Tool in the Shed: S25 Ultra
on April 13, 2026
Posted by: BrainlessEinstein
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a masterclass in refinement, finally smoothing out those sharp corners for a chassis that’s actually comfortable to hold without losing its imposing presence. Its 6.9-inch display remains the undisputed king of the industry, utilizing improved anti-reflective technology that makes the screen look deep and vibrant even in the harshest outdoor lighting. Under the hood, the Snapdragon 8 Elite processor handles everything from high-end gaming to complex AI tasks with a level of fluidity that makes older flagships feel sluggish.
The camera system is where this device truly flexes its muscles, particularly with the upgraded 50MP ultra-wide sensor that doubles as a world-class macro lens. While the 200MP main sensor delivers incredible detail, it’s the refined image processing that really shines, offering more natural skin tones and better shadow detail than previous iterations. Even in 2026, the S Pen remains a unique selling point, turning the phone into a pocket-sized workstation for quick notes or precision photo editing.
Battery life is rock solid, consistently pushing through a full day of heavy usage, and the integration of Galaxy AI has moved past being a novelty into a set of genuinely useful tools like real-time translation and advanced object removal in photos. It is undeniably expensive and carries a footprint that requires large pockets, but for the user who wants zero compromises on hardware or software versatility.
The camera system is where this device truly flexes its muscles, particularly with the upgraded 50MP ultra-wide sensor that doubles as a world-class macro lens. While the 200MP main sensor delivers incredible detail, it’s the refined image processing that really shines, offering more natural skin tones and better shadow detail than previous iterations. Even in 2026, the S Pen remains a unique selling point, turning the phone into a pocket-sized workstation for quick notes or precision photo editing.
Battery life is rock solid, consistently pushing through a full day of heavy usage, and the integration of Galaxy AI has moved past being a novelty into a set of genuinely useful tools like real-time translation and advanced object removal in photos. It is undeniably expensive and carries a footprint that requires large pockets, but for the user who wants zero compromises on hardware or software versatility.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really love my phone
on April 13, 2026
Posted by: Trax26
[This review was collected as part of a promotion.] I use my device for everyday life and helps with all the task I find to so un a day.. i also use it for homework and sometimes i use the AI which is not my favorite thing but is helpful from time to time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on April 13, 2026
Posted by: JBGalaxy
[This review was collected as part of a promotion.] While I primarily use my Samsung Galaxy s25 Ultra for work, I do enjoy it intuitive features and Galaxy AI features. It has a great processing speed and an even better camera which I use all the time in my business. The AI features of the camera make editing photos seamless and convenient. I will only ever Buy Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone on the marquet!
on April 13, 2026
Posted by: Tiololo32
[This review was collected as part of a promotion.] This phone is so advanced is unreal, is very easy to super fast. I like how i can hold it with one and and im able to reach the screen buttons with the same hand. Sound is great along with screen quality.
AI is definitely a plus, it makes things so much better, you can do almost everything without typing a lot.
The phone is very durable I have dropped it about 5-6 no actual damage to phone at all. Only one scuff on the side, very minor litter scuff. Having the S pen is awesome. You done have to type anything anymore, not to mention all the functions it has. Calls, texting, and watching videos it sure is amazing. Quality is the best out on the marquet . I highly recommend the Samsung S25 ultra.
AI is definitely a plus, it makes things so much better, you can do almost everything without typing a lot.
The phone is very durable I have dropped it about 5-6 no actual damage to phone at all. Only one scuff on the side, very minor litter scuff. Having the S pen is awesome. You done have to type anything anymore, not to mention all the functions it has. Calls, texting, and watching videos it sure is amazing. Quality is the best out on the marquet . I highly recommend the Samsung S25 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is top tier
on April 13, 2026
Posted by: Iluvsam
[This review was collected as part of a promotion.] This phone is amazing! I have been using it for over a year now and it's lightening fast and the AI Galaxy features are amazing. I use this phone for work, leisure, and anything in between. I am a die hard Samsung user so I can't imagine anything else as they NEVER disappoint!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on April 13, 2026
Posted by: Bcripe88
[This review was collected as part of a promotion.] I like the Gemini ai app on the phone... there isnt a thing I could think of doing that this phone couldn't do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy s25 ultra
on April 13, 2026
Posted by: Colie14312
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a bit now, and it’s been a really solid upgrade for me. The screen is super clear and bright, and everything just looks better on it. The camera is honestly the best part. It takes really sharp photos, works great in different lighting, and the zoom is actually super useful. I find myself using the camera way more than I expected because of how good it is.
Battery life has been reliable for my daily use, and the phone runs smoothly even when I have a lot going on at once.
The Galaxy AI features are a nice bonus and actually come in handy, especially for everyday tasks. It makes the phone feel more modern and adds to the overall experience without being complicated.
If I had to point out one downside, it’s that the phone feels a little big at times, especially when trying to use it one-handed. It’s not a dealbreaker, just something I had to get used to.
Overall, it’s been a great experience and feels like a dependable phone that does everything I need it to.
Battery life has been reliable for my daily use, and the phone runs smoothly even when I have a lot going on at once.
The Galaxy AI features are a nice bonus and actually come in handy, especially for everyday tasks. It makes the phone feel more modern and adds to the overall experience without being complicated.
If I had to point out one downside, it’s that the phone feels a little big at times, especially when trying to use it one-handed. It’s not a dealbreaker, just something I had to get used to.
Overall, it’s been a great experience and feels like a dependable phone that does everything I need it to.
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hey there Colie14312, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the features and capabilities of your new device, and that it is able to help you take care of your daily needs. We appreciate you sharing your thoughts about the size of the device sometimes causing frustration when you are attempting to use your device with one hand. Please, reach out to us again in the future any time you have questions or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US