Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,334 Reviews)
Open Ratings Snapshot
Rating breakdown 26,334 reviews
5 Stars
22,581
4 Stars
2,912
3 Stars
512
2 Stars
151
1 Star
178
86%of customers recommend this product. 
(
1,133 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Sheldon...saamsung ultra 15 is ridiculously good
on March 31, 2026
Posted by: ShelQuille
[This review was collected as part of a promotion.] It is truly a "smart" phone and has unbelievable possibilities. Utilizing Galaxy AI and Gemini AI, along with with the powerful camera and translating abilities makes my samsung s25 galaxy ultra truly ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung Galaxy 25 Ultra!
on March 31, 2026
Posted by: GgOiArTl
[This review was collected as part of a promotion.] I am extremely impressed with the Samsung Galaxy S25 Ultra. This phone combines power, style, and functionality in a way that truly stands out. The Galaxy AI features are incredibly helpful for work, making it easier to organize tasks, manage messages, and stay productive throughout the day. It saves time and makes multitasking smooth and efficient.
The large, beautiful display is perfect for streaming, playing games, and watching TV shows and movies with sharp, vibrant quality. Performance is fast and reliable, and everything runs smoothly without lag. The S Pen is a huge bonus for taking notes, signing documents, and navigating with precision.
The camera takes amazing, high-quality photos, and the storage capacity makes it easy to keep apps, videos, and pictures organized. The phone feels sturdy and well-built with a sleek design, big screen, and comfortable weight that isn’t too heavy or bulky. The customization options and themes make it easy to personalize.
Overall, the Samsung Galaxy S25 Ultra is a powerful, reliable, and premium phone that delivers on every level.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My S25 has great features that helps me
on March 31, 2026
Posted by: Lovemyai1
[This review was collected as part of a promotion.] With my Galaxy AI it makes my work and personal searches so easy it's like having my own live personal assistant
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 31, 2026
Posted by: NOCTA2000
[This review was collected as part of a promotion.] With my S25 ultra I do everything like if I was using my laptop. Feel great in my hands, great pictures, great sound and great speed going from one app to another. I changed phones every 2 years and they have been samsung phone and this one is the best so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera is amazing so many options
on March 31, 2026
Posted by: JoJocircus
[This review was collected as part of a promotion.] My galaxy AI is on point and knows me so well. It's almost crazy I lived do long with our this in my life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Product!
on March 31, 2026
Posted by: Seqaramisu
[This review was collected as part of a promotion.] I Very Much LOVE my Galaxy phone!! She's absolutely 💯 amazing! It still does new things practically on the daily basis that id not yet been aware she could do/perform! My phone is Beautiful, Smart, & User- friendly. I had been able to realise i could have a nice/fancy phone that wouldn't get broken & i got my galaxy for a personal reward/treat. It fills things in, the Galaxy AI feature helped me break down my idea for a book & turns out it might work as a trilogy instead of just 1 book (as id thought it would've been. ) I wouldn't trade my galaxy for anything mainly because I feel like I already won the lotto having this baby in my pocket.
P.s. My galaxy outperforms my little brothers phone - that alone makes my galaxy priceless!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Feels much safer than using other phone brands
on March 31, 2026
Posted by: Glad2switch
[This review was collected as part of a promotion.] I am new to Samsung phones/devices. I used to use another very popular brand, but found uncertainty in the safety and security issues provided; therefore, based on a friend's recommendation I switched to Samsung. I love the Samsung products and thus far (hopefully w/o jinxing myself) I have a sound piece of mind in the device safety. I rated it a 4 out of 5 stars only because I have yet to use the stylus which comes with the phone. Otherwise, I could have given a five star review. Either way, I love my Samsung devices, and I am glad I took the advice to try the product. I actually got an upgrade to the the device recommendation!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the product out of all products I
on March 31, 2026
Posted by: KeshiaTheOnly1
[This review was collected as part of a promotion.] I use my device for casino games, social media, photos and also for calling through messenger
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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