Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,170 Reviews)
Rating breakdown 22,170 reviews
5 Stars
19,016
4 Stars
2,422
3 Stars
432
2 Stars
135
1 Star
165
86%of customers recommend this product.
(
1,125 out of
1,306)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Love the flexibility and the quickness
on April 4, 2026
Posted by: Ninetails4ever
[This review was collected as part of a promotion.] I've always has a pretty bad experience when it comes to Artificial Intelligence, with it not being as accurate as I would like it to be. When I was introduced to Galaxy AI, I was a little skeptical at first, but ultimately tried it out and was very surprised in a very good way. This is the most accurate AI that I have used so far. And I don't plan on stopping. The made the pictures crisper, it answered my questions, it made me happy! And I see it improving. I can not be anymore surprised and amazed and it exceeded my expectations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Review of my Samsung Galaxy S25 Ultra
on April 4, 2026
Posted by: BIMMERBOY8889
[This review was collected as part of a promotion.] I am very impressed by the screen size of the phone, and the processing speed to keep up with everything I do on it, it is spot on. Never have a problem with lagging or delay playing games or streaming movies. Very nice to have a stylus on hand to that does more the I know what to do. I plan to use the Galaxy AI to help me get a better understanding of how to use all the crazy features I don't know about. 5 out of 5 in my Book...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone works great, and is super tough!
on April 4, 2026
Posted by: Thedude
[This review was collected as part of a promotion.] This phone works great and is really fast at what i need it to do. The AI assistant is on point! I use it at work all the time to look up products and check work email and store sales. It's great for games and streaming movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera os good quality. Phone works great
on April 4, 2026
Posted by: Samsungforlife
[This review was collected as part of a promotion.] Ai has help great on breaking down math help with my daughters homework. Has also helped me at creating some great pictures for work and personal use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great memory and fast processing!
on April 4, 2026
Posted by: SkyWatcher
[This review was collected as part of a promotion.] The phone is sleek and stylish, easy to hold or fit in my pockets. I am enjoying the storage capacity (512g), as well as the fast processing speed! I really enjoy having a pen to jot down quick notes. And to top it all off, it came with Galaxy AI, which I use in my research and study!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 4, 2026
Posted by: Clb1024
[This review was collected as part of a promotion.] Not big on the Galaxy AII feature however it does come in handy from time to time as having Parkinsons makes editing photos tuff. With Galaxy AI that becomes much easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI creativity usage
on April 4, 2026
Posted by: Pandaching1
[This review was collected as part of a promotion.] The Galaxy AI is an awesome tool. I mostly use it to create basic text images for work. I also use it to help me create spreadsheets or cute worksheets for my kids.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 4, 2026
Posted by: UltraFan
[This review was collected as part of a promotion.] I have been so happy with my S25 Ultra I do not want to give it up! There have been some amazing offers sent my way for the S26 Ultra it is difficult to pass up and I know the trade in value is only going to go down from now. The thing is I have fallen in love with this S25 and of course Galaxy AI, the features, use ability, & the ease of use are well above any phone Samsung has released in the last few years in my opinion.
Value
5
Written by a customer while visiting Samsung US