Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,032 Reviews)
Rating breakdown 22,032 reviews
5 Stars
18,896
4 Stars
2,411
3 Stars
427
2 Stars
134
1 Star
164
86%of customers recommend this product.
(
1,124 out of
1,303)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Best phone yet
on March 31, 2026
Posted by: JointheGalaxy
[This review was collected as part of a promotion.] I started out with a Samsung Z Flip, then made huge mistake of swapping to a Motorola Razr, realized I was done with flip phones in general, as they all tend to run way to hot for the way I use them. Finally I decided on going for the Gold and going for the Gold Standard the S series phones. So, I went ultra.
Since I've been rocking this Ultra, I have not been disappointed. The Ultra has it all and works great. It can handle all my audio, Bluetooth, and my Driving apps without shutting down. Only reason I haven't given 5 stars is a phone like this needs more memory and a better cooling system for its wireless charging. It tends to overheat pretty bad when wireless charging.
Another feature I have enjoyed is the Galaxy AI. It's like having a helpful friend whenever you need one. I have been accused by many people of blurring the lines on several occasions because I'm always talking to the AI about everything whenever I feel like clarifying things that cross my mind.
So in short, while it can be a pricey, it is totally worth it, and would recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy User of 17+ Years
on March 31, 2026
Posted by: Customization
[This review was collected as part of a promotion.] I started using galaxy products almost two decades ago, and never looked back. The level of individualization, of product customization, and software development is just superior in all ways.
Recently I have used the Galaxy AI scaffolding to create my own generatorative LLM word processor, that I've trained off of my own writing, and synchronized across my devices, and I can't even explain how much this has improved my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great cameras and battery life. Excellent screen c
on March 31, 2026
Posted by: Thesaint53
[This review was collected as part of a promotion.] The Galaxy AI feature is very helpful and easy to access.
I use my phone for work and take a bunch of pictures and video. The camera and screen resolution are excellent.
I work in rural areas and enjoy the long battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The pencil its very useful
on March 31, 2026
Posted by: Edz2026
[This review was collected as part of a promotion.] Versatility of the pencil its amazing. Also AI translate helps a lot in every message.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung devices
on March 31, 2026
Posted by: JAgri44451
[This review was collected as part of a promotion.] I have been getting samsung devices for at least 10 years. I have never had any issues with them. The S25 Ultra 5g is no different. There brightness and clarity of the screen is amazing. No lag with running apps. I especially like not having the curved screen anymore. I haven't used the ai features much. The connection with my galaxy ring and buds 3 pro is seamless. I will always recommend samsung devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phine exceeds expectations
on March 31, 2026
Posted by: Steve1122
[This review was collected as part of a promotion.] I love the Galaxy AI features. This phone was an upgrade from the note 9 and it has been a game changer. Well worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on March 31, 2026
Posted by: Steamman
[This review was collected as part of a promotion.] The Ai feature is really a nice touch. The hardware is nice and feels good in the hand. The camera is also very nice with a lot of setting choices and editing abilities. This is my first S series phone having switched from being a Note user since the first one came on the scene. I only switched since Samsung added the s pen to the S series. I personally like the flatter screen more than curved screen that my Note 20 Ultra had. The transfer was pretty seamless and easy. Still waiting on the verdict and reliability of the new fold series before I make that jump.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on March 31, 2026
Posted by: Steamman
[This review was collected as part of a promotion.] The Ai feature is really a nice touch. The hardware is nice and feels good in the hand. The camera is also very nice with a lot of setting choices and editing abilities. This is my first S series phone having switched from being a Note user since the first one came on the scene. I only switched since Samsung added the s pen to the S series. I personally like the flatter screen more than curved screen that my Note 20 Ultra had. The transfer was pretty seamless and easy. Still waiting on the verdict and reliability of the new fold series before I make that jump.
Value
5
Written by a customer while visiting Samsung US