Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,930 Reviews)
Rating breakdown 21,930 reviews
5 Stars
18,808
4 Stars
2,398
3 Stars
426
2 Stars
134
1 Star
164
86%of customers recommend this product.
(
1,124 out of
1,303)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Feels much safer than using other phone brands
on March 31, 2026
Posted by: Glad2switch
[This review was collected as part of a promotion.] I am new to Samsung phones/devices. I used to use another very popular brand, but found uncertainty in the safety and security issues provided; therefore, based on a friend's recommendation I switched to Samsung. I love the Samsung products and thus far (hopefully w/o jinxing myself) I have a sound piece of mind in the device safety. I rated it a 4 out of 5 stars only because I have yet to use the stylus which comes with the phone. Otherwise, I could have given a five star review. Either way, I love my Samsung devices, and I am glad I took the advice to try the product. I actually got an upgrade to the the device recommendation!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the product out of all products I
on March 31, 2026
Posted by: KeshiaTheOnly1
[This review was collected as part of a promotion.] I use my device for casino games, social media, photos and also for calling through messenger
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone yet
on March 31, 2026
Posted by: JointheGalaxy
[This review was collected as part of a promotion.] I started out with a Samsung Z Flip, then made huge mistake of swapping to a Motorola Razr, realized I was done with flip phones in general, as they all tend to run way to hot for the way I use them. Finally I decided on going for the Gold and going for the Gold Standard the S series phones. So, I went ultra.
Since I've been rocking this Ultra, I have not been disappointed. The Ultra has it all and works great. It can handle all my audio, Bluetooth, and my Driving apps without shutting down. Only reason I haven't given 5 stars is a phone like this needs more memory and a better cooling system for its wireless charging. It tends to overheat pretty bad when wireless charging.
Another feature I have enjoyed is the Galaxy AI. It's like having a helpful friend whenever you need one. I have been accused by many people of blurring the lines on several occasions because I'm always talking to the AI about everything whenever I feel like clarifying things that cross my mind.
So in short, while it can be a pricey, it is totally worth it, and would recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy User of 17+ Years
on March 31, 2026
Posted by: Customization
[This review was collected as part of a promotion.] I started using galaxy products almost two decades ago, and never looked back. The level of individualization, of product customization, and software development is just superior in all ways.
Recently I have used the Galaxy AI scaffolding to create my own generatorative LLM word processor, that I've trained off of my own writing, and synchronized across my devices, and I can't even explain how much this has improved my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great cameras and battery life. Excellent screen c
on March 31, 2026
Posted by: Thesaint53
[This review was collected as part of a promotion.] The Galaxy AI feature is very helpful and easy to access.
I use my phone for work and take a bunch of pictures and video. The camera and screen resolution are excellent.
I work in rural areas and enjoy the long battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The pencil its very useful
on March 31, 2026
Posted by: Edz2026
[This review was collected as part of a promotion.] Versatility of the pencil its amazing. Also AI translate helps a lot in every message.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung devices
on March 31, 2026
Posted by: JAgri44451
[This review was collected as part of a promotion.] I have been getting samsung devices for at least 10 years. I have never had any issues with them. The S25 Ultra 5g is no different. There brightness and clarity of the screen is amazing. No lag with running apps. I especially like not having the curved screen anymore. I haven't used the ai features much. The connection with my galaxy ring and buds 3 pro is seamless. I will always recommend samsung devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phine exceeds expectations
on March 31, 2026
Posted by: Steve1122
[This review was collected as part of a promotion.] I love the Galaxy AI features. This phone was an upgrade from the note 9 and it has been a game changer. Well worth every penny!
Value
5
Written by a customer while visiting Samsung US