Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,930 Reviews)
Rating breakdown 21,930 reviews
5 Stars
18,808
4 Stars
2,398
3 Stars
426
2 Stars
134
1 Star
164
86%of customers recommend this product.
(
1,124 out of
1,303)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Love my phone
on March 30, 2026
Posted by: DjDirtyJ
[This review was collected as part of a promotion.] I wouldn't ever buy another brand love my samsung phones
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever owned.
on March 30, 2026
Posted by: Cubanito89
[This review was collected as part of a promotion.] Galaxy AI the best ever, does not have comparison.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera. Love the device over all great ph
on March 30, 2026
Posted by: Rosebud
[This review was collected as part of a promotion.] I really like my phone. Its nice, has a faster computer rate and overall the best phone I have ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love
on March 30, 2026
Posted by: Harleyq78
[This review was collected as part of a promotion.] So I had no idea how much i would how much i would love my phone the things it can do is totally amazing especially when I take pictures or videos the quality is top notch! I like the Galaxy AI too i enjoy the different things it can do. Getting this phone was by far one of the best purchases I could have ever made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never has an issue
on March 30, 2026
Posted by: MishteWowte
[This review was collected as part of a promotion.] Unlike other popular brands samsung has always been my favorite. The battery life still lasts just as long as the day i bought it. Even when my wife's who's is the other popular brand named after a fruit dies before the day is done. Both are 2025 model. Never have had issues with my s25 ultra. The last several samsung generations have been excellent phones. I will always be a samsung customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Consistently Amazing Performance!
on March 30, 2026
Posted by: shootingstar
[This review was collected as part of a promotion.] I don't think I have ever enjoyed a phone as much as I enjoy the S25 Ultra. I listen to a lot of music and I'm always taking pictures when I'm on my walks. This phone's speakers are impressive, although I prefer to listen with my Samsung Buds Pro 3 for the noise cancelation. Night mode on the camera has helped me take some very beautiful shots in the lowest light conditions. Another thing I like is the Galaxy AI that is used to remove objects from pictures. I've used it to erase poles, trash, even groups of people from photos. The AI manages to fill in the gaps in such a natural way. Overall, I think this phone is hard to beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is hands down one of the best devices
on March 30, 2026
Posted by: Unbreakable25ultra
[This review was collected as part of a promotion.] Galaxy a.i is awesome but the main reason I'm so impressed is in the begining of February I loss my phone outside in upstate ny, rain,hail,snow,sleet, you name it and it was turned off when it fell out my pocket it was February 7th well march 9th I decided to go look for the 109th time after shoveling the entire area the snow melted alot due to heat and rain and found it this phone turned right on still at 75% battery and worked like it did the day I loss it. That's just amazing the elements it withstood the below zero nights the ice storms and snow storms and at least 5 days of straight rain. I honestly thought it was a total loss. That's just the quality of a Samsung build tho. The cameras are beyond great, the new a.i makes life sooo much easier. The processing and everything makes the phone work seeemlesly, no glitches, battery life's always good. I will forever own Galaxy's. I'm looking to upgrade to the 26 ultra soon but after what this phone endured I almost don't want to get rid of it. But I'm sure I'll upgrade soon and hophuly won't have to ever test the 26 ultra in that way. Every phone I used during that month always felt cheep and inadequate and slow. It's paird with my Samsung buds and Galaxy 7 watch all the time couldn't picture life with out them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just keeps getting better
on March 30, 2026
Posted by: IdesofMarch
[This review was collected as part of a promotion.] Firstly, I've been a huge fan of the S series since the Note series. The Ultra line just keeps getting more amazing. More tools that can be accessed by the S Pen. The AI features keep improving and the results show!
Value
5
Written by a customer while visiting Samsung US