Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,711 Reviews)
Rating breakdown 21,711 reviews
5 Stars
18,631
4 Stars
2,362
3 Stars
423
2 Stars
133
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Best phone i ever had.
on March 30, 2026
Posted by: Dustin
[This review was collected as part of a promotion.] I have been an android user for years, and this is by FAR the best phone I have ever had. It is astonishingly fast. I never seen or felt a phone so competent in every category. It has never once felt like it is bogged down and lagging no matter how many or what applications I am running. The camera still amazes me when I take pictures or video, and the Galaxy AI is helping me organize my life better than I ever could. Its a tool for my entire life. Its almost as if it is a child of mine the way I talk about it and show it to people lol. I honestly don't know why people would ever use a different company. I am seriously greatful to own one and I get excited every time there is a software update. I would have given 6 stars if I could.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung phones so easy to use
on March 30, 2026
Posted by: Valsully
[This review was collected as part of a promotion.] I use it daily for the calendar alarm and many other things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great product
on March 30, 2026
Posted by: Bilstro
[This review was collected as part of a promotion.] I don't know what to message you about and Ai is awesome I recommend the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about this phone
on March 30, 2026
Posted by: Tiktac
[This review was collected as part of a promotion.] Galaxy AI is genius and super helpful. Other than communication, I steam movies and play COD. The speed and picture quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on March 30, 2026
Posted by: Lovepics
[This review was collected as part of a promotion.] This phone has great quality, it takes great 4k videos, it takes great 4k pictures, and it has some good AI options if you choose to use them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor battery life
on March 30, 2026
Posted by: Gmaof7
[This review was collected as part of a promotion.] At first the phone worked great. However within a couple of months, the battery started draining rapidly. I followed every step to reduce battery drain but nothing stopped it. Over the past few weeks no chargers are working properly and I have even had issues keeping the charger in the port. It often says slow charging or just stops charging all together. I have awakened to an almost dead phone on some mornings even though it has been connected all night. I am very disappointed. I have not been able to use Galaxy AI.
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra has a lot of exceptional features.
on March 30, 2026
Posted by: Munchie
[This review was collected as part of a promotion.] I use my phone for work and personal. Its got many great features,
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent performance
on March 30, 2026
Posted by: Prince101
[This review was collected as part of a promotion.] I love the galaxy AI it is part of what makes my device stand out. This product is excellent in performance,when i am gaming its top notch,while i am streaming or watching videos the quality is perfect. The camera is spectacular especially the night mode
Value
5
Written by a customer while visiting Samsung US