Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,722 Reviews)
Rating breakdown 21,722 reviews
5 Stars
18,639
4 Stars
2,364
3 Stars
423
2 Stars
134
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
All around Excellent product
on March 30, 2026
Posted by: GRANDMOM
[This review was collected as part of a promotion.] Communication, managing accounts, research, and paying bills/etc....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone even year later
on March 30, 2026
Posted by: ostaps
[This review was collected as part of a promotion.] This is actually the best phone I ever had. And I had a lot. Been using Ultra/Note series since Note 3. Used iPhones since 3G. So I have a lot to compare to.
Phone has best feature set. Great screen. Stylo which I find very useful daily. Outstanding performance. Good battery life. Good network reception and coverage. And it still looks like new year after I got it. Plus, it got years of updates to come.
I am also digging thr new QuickShare feature to send stuff to other devices like AirDrop. Thumbs up 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on March 30, 2026
Posted by: Lovesamsung
[This review was collected as part of a promotion.] I love my S25 ultra I wanted one for so long and I finally got it im so very happy with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Same as all the other Galaxy models
on March 30, 2026
Posted by: Ticorico
[This review was collected as part of a promotion.] I like the AI features but the S25 is more or less the same as my S23 was. My wife and I both have S25 Ultras.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone holds so much more and I utilize it
on March 30, 2026
Posted by: Jennyd76
[This review was collected as part of a promotion.] Love the games and I use AI to ask general common questions to get the best answers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with this phone
on March 30, 2026
Posted by: DNCRR294
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has been my daily driver for a bit now, and honestly, it’s kind of ridiculous—in a good way. It does pretty much everything I want a phone to do, plus a few things I didn’t know I needed but now apparently can’t live without.
First off, the display is almost showing off. The AMOLED screen is insanely bright, sharp, and smooth. I can be outside in full sun, squinting at life, and the screen is still perfectly visible. Watching videos or scrolling through apps looks so good it makes other screens I use during the day feel a little sad.
Performance-wise, this thing doesn’t flinch. Multitasking, bouncing between work apps, streaming, and some gaming—no lag, no drama. One UI is snappy and customizable without turning into a settings scavenger hunt, so I get the layout I want without spending an hour tinkering.
Battery life has been solid. I can go through a full day of normal-to-heavy use without going into “battery panic mode.” When I do need to charge, it juices up fast. Wireless charging and reverse wireless charging are also there for those “my earbuds are dying and I’m nowhere near an outlet” moments.
The AI features have actually been more useful than I expected. Things like smarter photo editing, better scene detection, call and text assistance, and on-device suggestions make it feel like the phone is quietly cleaning up my messes in the background. It’s the kind of stuff you don’t really notice until you use another phone and wonder where all the “
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
If it's not broke, don't fix it.
on March 30, 2026
Posted by: Navy94
[This review was collected as part of a promotion.] Have been using Samsung for a very long time and one of the best things is that the phones keep getting better, without sacrificing how us consumers know how to use the phone. They tweak things model to model, but overall the basic user interface is the same. Makes it great for helping new Samsung users learn the devices. The addition of the Galaxy AI has been interesting to learn. Its nice when you just need to verify a piece of knowledge or expand the details. Quick to the point answers, just have to give it enough information to help you out. Overall very pleased
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its the most durable phone
on March 30, 2026
Posted by: Coloradojack
[This review was collected as part of a promotion.] This is the best phone I have ever had . The camera is amazing and the Gemini ai is awesome for learning new things . The ability to share my screen with has been a huge help with getting things done
Value
5
Written by a customer while visiting Samsung US