Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,679 Reviews)
Rating breakdown 21,679 reviews
5 Stars
18,610
4 Stars
2,353
3 Stars
422
2 Stars
132
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great Phone
on March 30, 2026
Posted by: ReleaseDaKracken
[This review was collected as part of a promotion.] I went from a galaxy s10+ to the s25 Ultra and im enjoying it a lot. I do miss the form factor of the s10+, I found it more comfortable, but this is a nice upgrade. I dont use the pen that much. I shouldve probably gotten the s25+, but I wanted the biggest screen for movies and shows on the go without getting a folding phone. The battery is far better than my s10+ obviously, yet still a bit disappointing. The charging is slow compared to a oneplus and the software is terrible at optimizing battery use for apps because of Samsung's AI. It purposefully drains your battery for useless processes that you never use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features!
on March 30, 2026
Posted by: Auricreign
[This review was collected as part of a promotion.] Since having this phone I have emitted am the features. Streaming, scheduling appointments. I also played around with the Galaxy Ai as well. My favorite is how clear it is when talking photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite phone every
on March 30, 2026
Posted by: Micahman
[This review was collected as part of a promotion.] I recently switched from a Google Pixel to the Samsung S25 Ultra, and honestly, this phone outshines my old device in every possible way. The performance is faster, the screen looks stunning, and the features feel so much more creative and fun to use.
My favorite part is the S Pen — it’s perfect for drawing and coloring. The precision makes sketching smooth and natural, and I love being able to add details or bring my ideas to life anywhere. I’ve even replaced my tablet for most of my art because the S25 Ultra handles it so well.
Another thing I use all the time is Galaxy AI. It’s amazing for answering my random questions, helping me write stories, and even coming up with fun writing prompts and game ideas. It feels like having a creative partner right inside my phone.
Overall, switching to the S25 Ultra has been one of the best tech choices I’ve ever made — it’s powerful, creative, and just makes everyday tasks feel exciting.
My favorite part is the S Pen — it’s perfect for drawing and coloring. The precision makes sketching smooth and natural, and I love being able to add details or bring my ideas to life anywhere. I’ve even replaced my tablet for most of my art because the S25 Ultra handles it so well.
Another thing I use all the time is Galaxy AI. It’s amazing for answering my random questions, helping me write stories, and even coming up with fun writing prompts and game ideas. It feels like having a creative partner right inside my phone.
Overall, switching to the S25 Ultra has been one of the best tech choices I’ve ever made — it’s powerful, creative, and just makes everyday tasks feel exciting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s25 ultra
on March 30, 2026
Posted by: Peaches
[This review was collected as part of a promotion.] My Samsung S25 Ultra is a wonderful phone overall...I use it for personal and work related issues daily the AI feature is wonderful I love it...battery life is also wonderful...Outstanding Phone thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and features I actually want
on March 30, 2026
Posted by: Kylemm08
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra. From Navigation all the way to the Galaxy AI , its perfect. Everything about this phone feels high end . The camera is amazing and crystal clear. Im definitely sticking with this phone for awhile
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone and camera
on March 30, 2026
Posted by: MrKacz83
[This review was collected as part of a promotion.] Not a fan of the 2 most recent updates but other than that the phone has been good to me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on March 30, 2026
Posted by: MinaSel
[This review was collected as part of a promotion.] Phone runs everything smoothly and works amazingly. I have been with Samsung since 2017 and never going to anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on March 30, 2026
Posted by: KittKatt26
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily one of the most refined and powerful smartphones available right now. From the moment you pick it up, it feels premium—solid build, sleek design, and a stunning display that’s bright, smooth, and perfect for everything from streaming to everyday use. The camera system continues to impress, delivering sharp, detailed photos in almost any lighting condition, and the zoom capabilities are especially hard to beat.
Performance-wise, it’s incredibly fast and responsive. Whether you’re multitasking, gaming, or just navigating through apps, everything feels seamless. Battery life is strong enough to get through a full day without stress, which makes a big difference for daily use.
One of the standout features is Galaxy AI, which really takes the experience to another level. From smart photo editing and real-time translation to helpful writing and productivity tools, it feels like the phone is actively working with you, not just for you. It adds a level of convenience and efficiency that you don’t realize you need until you have it.
Overall, the Galaxy S25 Ultra is a top-tier device that combines power, innovation, and intelligent features. If you’re looking for a phone that does just about everything—and does it well—this one is definitely worth it.
Value
5
Written by a customer while visiting Samsung US