Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,352 Reviews)
Rating breakdown 26,352 reviews
5 Stars
22,598
4 Stars
2,914
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Powerful Camera & Stronger Overall Performance
on March 19, 2026
Posted by: VioletFemme
[This review was collected as part of a promotion.] I upgraded from the S24 Ultra almost a year ago, so I’ve had plenty of time to see what the S25 Ultra actually improves. The biggest change is the new 50MP ultrawide camera—it’s noticeably sharper, cleaner, and better in low light, and it even improves macro detail thanks to the wider aperture and updated processing. Samsung’s ProVisual Engine also helps photos look clearer and more balanced overall. Video gets a boost too, with crisp 8K and smoother 4K up to 120fps, plus richer color from default 10‑bit HDR recording. Compared to the S24 Ultra, the ultrawide upgrade and improved processing are the most meaningful differences. Galaxy AI has been genuinely useful, especially with smarter scene detection and editing tools that make photos look polished without effort.
Performance has stayed consistently fast, and gaming runs smoothly with stable frame rates. Battery life has been one of the biggest wins: the S25 Ultra lasts about 13 hours 2 minutes, while my previous S24 Ultra averaged around 8 hours 33 minutes in similar drain tests—a noticeable real‑world difference.
Pros
• Sharper ultrawide and macro photos from the new 50MP sensor
• Excellent video quality with 8K and 10‑bit HDR
• Much better battery endurance than the S24 Ultra
• Helpful Galaxy AI finishing touches
Cons
• Upgrades feel modest on paper
• Occasional autofocus hiccups in video
Performance has stayed consistently fast, and gaming runs smoothly with stable frame rates. Battery life has been one of the biggest wins: the S25 Ultra lasts about 13 hours 2 minutes, while my previous S24 Ultra averaged around 8 hours 33 minutes in similar drain tests—a noticeable real‑world difference.
Pros
• Sharper ultrawide and macro photos from the new 50MP sensor
• Excellent video quality with 8K and 10‑bit HDR
• Much better battery endurance than the S24 Ultra
• Helpful Galaxy AI finishing touches
Cons
• Upgrades feel modest on paper
• Occasional autofocus hiccups in video
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for Life
on March 19, 2026
Posted by: Girlmea
[This review was collected as part of a promotion.] As a Samsung loyalist since the early days, I can confidently say the S25 Ultra is a standout. Upgrading from the S23, the first thing I noticed was the incredibly smooth screen—it’s easily the best I’ve used. I rely heavily on the AI features to help solve complex math equations, and the personalized AI avatars add a fun, unique touch to my messages. Plus, it feels incredibly durable. It’s a powerhouse that’s definitely worth the upgrade! It combines impressive durability with cutting-edge software.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best series ever
on March 19, 2026
Posted by: Tazlover0127
[This review was collected as part of a promotion.] I have been using Samsung galaxy phones for as long since the start, I love everything about these phones from AI to the camera. The camera on the s25 ultra takes such crisp clear pictures even on zoom in the look great, that batter lasts forever, I'm a dedicated galaxy user for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line
on March 19, 2026
Posted by: Oclpjr
[This review was collected as part of a promotion.] My S25 Ultra is the definition of smart phone. I use it basically all day, from walking me up with routines I set up using Galaxy AI, to falling asleep to music playing through my galaxy buds 3 pro.
The multitasking and multi app use on this device is flawless. My main use is for consuming media from video streaming and music streaming. When I need to achieve a task that one may need a laptop for I can easily complete it on this phone. It is a complete device.
The multitasking and multi app use on this device is flawless. My main use is for consuming media from video streaming and music streaming. When I need to achieve a task that one may need a laptop for I can easily complete it on this phone. It is a complete device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small improvements but big performance
on March 19, 2026
Posted by: Kirito
[This review was collected as part of a promotion.] My Samsung s25 has been a pleasure to work with, upgrading from my s23 no less. With more performance and Galaxy AI, the phones has done me numerous favors more than a phone could do, but Samsung does.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!
on March 19, 2026
Posted by: Fuscienne715
[This review was collected as part of a promotion.] I got this product when it first came out. I absolutely love it! I am a huge samsung fan and everything I own is samsung.
When I am ready to upgrade I will be upgrading to the newest galaxy.
The screen resolution is great. As is the camera resolution. Even zooming in really far the pictures are clear.
On top of all of this, this phone is easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 19, 2026
Posted by: laudip14
[This review was collected as part of a promotion.] This phone is amazing. It's fast, the camera quality is amazing. I am able to multitask and play videos and games with no issues. It can last all day depending on use but the days charging helps a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 Ultra: A Year-Long Review o
on March 19, 2026
Posted by: Potato12341328
[This review was collected as part of a promotion.] the biggest shift I’ve noticed isn't the raw benchmarks—it’s just how much more natural it feels. Samsung finally ditched those sharp, "palm-stabbing" corners in favor of a slightly more rounded, narrower design that makes this massive 6.9-inch screen actually manageable with one hand. I’m still obsessed with the Gorilla Armor 2; I’ve completely stopped using screen protectors because the anti-reflective coating is a genuine game-changer when I’m outside in direct sun. Even in the middle of 2026, the Snapdragon 8 Elite handles my chaotic day—constantly jumping between apps and high-refresh scrolling—without the "pocket heater" vibe that older Ultra models always had.
The daily "X-factor" is definitely the battery and the camera's consistency. I’m still pulling a full day of heavy use easily, though I’ll admit the 45W charging feels ancient when my friends' newer phones top off in twenty minutes. On the flip side, that 50MP ultra-wide finally fixed the blurry-edge issue I used to get on older models, so my random snapshots actually look professional. Using the S Pen as a remote shutter for group photos or just for navigating the UI with precision is a habit I can’t break. Honestly, even with the S26 Ultra out now, I don't feel "left behind"—it’s a reliable, polished powerhouse that just works every time I pull it out of my pocket.
The daily "X-factor" is definitely the battery and the camera's consistency. I’m still pulling a full day of heavy use easily, though I’ll admit the 45W charging feels ancient when my friends' newer phones top off in twenty minutes. On the flip side, that 50MP ultra-wide finally fixed the blurry-edge issue I used to get on older models, so my random snapshots actually look professional. Using the S Pen as a remote shutter for group photos or just for navigating the UI with precision is a habit I can’t break. Honestly, even with the S26 Ultra out now, I don't feel "left behind"—it’s a reliable, polished powerhouse that just works every time I pull it out of my pocket.
Value
5
Written by a customer while visiting Samsung US