Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,734 Reviews)
Rating breakdown 21,734 reviews
5 Stars
18,645
4 Stars
2,367
3 Stars
425
2 Stars
134
1 Star
163
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Product is awesome and has a lot of great features
on March 30, 2026
Posted by: Porzinger
[This review was collected as part of a promotion.] Galaxy AI is awesome for helping set up reminders with Gemini and for the photos to clean up images.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great pics
on March 30, 2026
Posted by: Mom4life
[This review was collected as part of a promotion.] Don't like the AI but otherwise great. Takes great pics and speakers are very good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone overall....but
on March 30, 2026
Posted by: Drewseph
[This review was collected as part of a promotion.] So I'll start by saying that this is a Great Phone. It is impossible to really know everything this phone has to offer in the time I've had it. But my Favorite thing about this phone is the Camera. I have found new life in the way I capture photos to have great memories of my day to day. Biggest negative of the phone would have to be the battery. Although better than in past generations it is still hard to get through most days without needing a charge. I do love the addition of Galaxy AI Support so much though that I find myself going hours trying to figure out all the things it can do. Amazing work. Thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung ultra Iam a missing that snooze
on March 30, 2026
Posted by: Sassy1213
[This review was collected as part of a promotion.] I miss my snooze contacts options, it appears to have been taken away from latest update. Other than that I have no complaints I've been a Samsung user for years!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on March 30, 2026
Posted by: KeithZ
[This review was collected as part of a promotion.] I use my phone forever everything! Work, shopping, gaming, entertainment. Anything I throw at it it can handle without a problem! Highly recommend any Samsing phone for any task!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Be ready for the better
on March 30, 2026
Posted by: EngineerC
[This review was collected as part of a promotion.] I listen a lot of about other brands and I tested some but to be honest, none like Samsung S25 Ultra, all in one in your hand, your experience feel really amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 30, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I absolutely love my Samsung galaxy s25 ultra. For the last 10 years all I've purchased are the Samsung galaxy phones and not one of them have let me down. The features are awesome, the battery life is awesome, the camera is crystal clear, and the whole phone and everything about it is awesome!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A great phone
on March 30, 2026
Posted by: Robaire
[This review was collected as part of a promotion.] I use my phone mostly for navigation, social media , and looking up information. The phone takes great pictures and videos during the day and the Night Time pictures aren't bad either. I know that it's probably Google and not Samsung, but i don't like how it randomly assigns my location to a completely different state when I ask a certain questions. Screen is outstanding and the speed of the phone is Top Notch as well. I'm starting to use the Galaxy AI more often. I don't see myself paying for a monthly subscription to use it though. I still love my S Pen and hope they never make the mistake of removing it. I've been a loyal Samsung customer for five generations now and I don't plan on stopping.
Value
4
Written by a customer while visiting Samsung US