Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,576 Reviews)
Open Ratings Snapshot
Rating breakdown 30,576 reviews
5 Stars
26,173
4 Stars
3,458
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best phone out
on June 30, 2025
Posted by: Hippiefatt305
[This review was collected as part of a promotion.] I was shocked when i received my new Samsung S25 Ultra its the fastest and most best phone i ever had. I thought I'll just share my experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So "much" you can do with so "little"!
on June 30, 2025
Posted by: AIALL4ONE
[This review was collected as part of a promotion.] I'm finding out that having AI is AI-mazing. It's a time saver knowing you have the best and correct answer available which also gives you a sense of peace?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply the best phone
on June 30, 2025
Posted by: Kacuris
[This review was collected as part of a promotion.] I've been a samsung lover since I was young, being the s5 my first smartphone, the note 5 my favorite device ever, and this one just bridged me back to those times where I got excited about having a new device, the ai features are just so useful and fun to use, apps like galaxy enhance x are just insane and comming from someone that loves photography I can tell you that they work amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on June 30, 2025
Posted by: WickedRaven23
[This review was collected as part of a promotion.] The S25 Ultra is fast. I enjoy it's features including an amazing camera, Galaxy AI, the penup drawing app, it's easy to navigate and customizable.
It downloads new apps very quickly. I use it for work and personal use and it meets my needs of reliability, speed and storage. Would definitely recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera and Galaxy AI make it the best
on June 30, 2025
Posted by: CjFishes
[This review was collected as part of a promotion.] The Galaxy AI has helped so much with my Job. I sell cars for a living and Galaxy AI has made my job easier with information our vehicles and the competitors. Also the Camera on my new Ultra is out of this world. The clarity, zoom and night modes are amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More everything
on June 30, 2025
Posted by: JessCs25
[This review was collected as part of a promotion.] I really didnt expect for my S25 ultra to be such a monster upgrade from my S22 ultra. The Galaxy Ai is intuitive and VERY functional, the older models had many hiccups when using the Ai features, this one has ZERO. Overall, VERY impressed, I would recommend this model to anyone but especially those who work in a communications field.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You get what you pay for.
on June 30, 2025
Posted by: JunkInTheFrunk
[This review was collected as part of a promotion.] What to say... My s25 ultra is a phenomenal phone. But at its price point you'd expect it to be. Upgrading from my s21 was a huge leap. I'm about 5 months in the ownership and haven't had any issues. Screen fidelity, camera(s), and battery life or what I currently judge all phones by and my s25 has been great. The amount of ways I can customize it as great as well. It's been a lot of fun. No issues so far, and I don't expect any as I'd had my s21 for a long time without any issues not named "me dropping it".
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is great, all features are good
on June 30, 2025
Posted by: S25Adorableheart
[This review was collected as part of a promotion.] Everything is great, maybe bigger battery next time but i actually use 80% protection. When traveling I turn off the protection and it lasts for the whole flight without issues maybe 24hr plus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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