Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,085 Reviews)
Rating breakdown 22,085 reviews
5 Stars
18,943
4 Stars
2,416
3 Stars
428
2 Stars
134
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,304)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Best phone ive ever had
on March 28, 2026
Posted by: Thatguyadam91
[This review was collected as part of a promotion.] I've always had galaxy phones and by far the s25 ultra takes the cake, with the size of it, speaker clarity, cameras front and back. And the screen quality while watching shows or doing things for work it is all 10 out of 10. Plus the Galaxy AI features make using my phone easier with all the assistance that it gives.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth . Easy navigating. Good speed.
on March 28, 2026
Posted by: Perez74
[This review was collected as part of a promotion.] Great Devoce. Would like new S26. Android.
Smooth
Smooth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Photographer's dream machine
on March 29, 2026
Posted by: Outlawheart
[This review was collected as part of a promotion.] Best screen on any smartphone, period. The S25 Ultra is fast, takes incredible zoom shots and astrophotography, and is a powerhouse of productivity. Galaxy AI Gemini is my go to AI and won't use any other.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung been my favorite since 2008
on March 29, 2026
Posted by: Yusef94
[This review was collected as part of a promotion.] After using the S25 Ultra for over a year, I can safely say it’s one of the most reliable phones I’ve owned until I buy the next new Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone ive had by far all around
on March 29, 2026
Posted by: JPOCALYPSE
[This review was collected as part of a promotion.] The s25 ultra has it all and the ai integrated is just so fascinating from controlling home devices to adding something to your notes setting alarm or even playing a song and there's so much more it can do the phone all inalk is a really great phone I recommend anyone yo buy it you won't be disappointed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra
on March 29, 2026
Posted by: Sasybell
[This review was collected as part of a promotion.] I have had a S21 + for about 5 years and I thought it was time for a new one. I debated on to wait for the S26 or buy the S25 Ultra, (being it was already available). I purchased the S25 Ultra and was so excited when I received it. It was so pretty with the design of the body of the phone and the cameras on the back were just awesome. Everything about this phone is great and so friendly user. The screen colors are vibrant and the pictures come out like a professional took them. This phone has so many settings and features that I still have not had a chance to explore every thing in the phone and I have had it for a couple of months now. I can go on and on about how I love this phone and all that it does, but I would be typing for hours. I have always purchased Samsung devices and I will continue to purchase Samsung devices because they keep getting better and better with time. I highly recommend the Samsung S25 Ultra or even the brand new S26 because you will very much enjoy this device with no regrets and trust me, you will still be learning about new things about this phone months after you start using it. And the "Galaxy AI" is just awesome and I use it daily, multiple times daily. I recommend using it as well on the S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the my Samsung Galaxy Phones
on March 29, 2026
Posted by: Gtmcd96
[This review was collected as part of a promotion.] Galaxy AI is a joke like all AI platforms. Very unsafe and an invasion of privacy.
Ive had multiple Galaxy s series phones, I've loved everyone of them. The s25 ultra is a exact copy of my S21 ultra, beside the updated processor, an a few other things.
One of the things I dislike, is the camera lenses being 1/8 of an inch past the back of the phone, I purchased "lense glass cover/protectors" for it. Didn't use or touch the phone for a couple weeks till my screen protector/camera lenses/ and case showed up. With the hefty price tag these phone come with. Always have to protect the investment.
Another is the inability to disable an app I want
Also you can not block or disable AI (easily) and every "update" it magically resets permissions. An you have to find work arounds to partially disable it.
Another is the inability to disable an app I want
Also you can not block or disable AI (easily) and every "update" it magically resets permissions. An you have to find work arounds to partially disable it.
But all in all the Platform is amazing, cameras are flawless capturing the "moment" the screen resolution is flawless, the speed processor is stupid fast. 12/10 recommend Galaxy series phones to everyone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great investment
on March 29, 2026
Posted by: ATL1990
[This review was collected as part of a promotion.] I have been using this device for the past 3 years and it has been a great investment since. I have used it for knowledge, gaming, and orders from numerous apps. Never had a problem with it.
Value
5
Written by a customer while visiting Samsung US