Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,184 Reviews)
Rating breakdown 21,184 reviews
5 Stars
18,176
4 Stars
2,308
3 Stars
411
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,122 out of
1,301)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
My first pick
on March 28, 2026
Posted by: Laguera1313
[This review was collected as part of a promotion.] I'm going to say I will always pick a Samsung product over anything so far the galaxy phone are My favorite phone I have ever had but I have had a lot of problems with this one just don't have the money to change it 😔
Value
4
Written by a customer while visiting Samsung US
Posted by: Jesus Montan̈o
from Imperial Valley California
Expertise:Intermediate
Verified Purchase:Yes
Samsung is one of the best android in the market with any doubt.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has excellent features
on March 28, 2026
Posted by: Sheryle
[This review was collected as part of a promotion.] Had been needing to upgrade my Samsung 22ulta 5g, the new phone will be much needed. The GALAXY AI will be something to watch out for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Navigation and Features
on March 28, 2026
Posted by: Exyle69
[This review was collected as part of a promotion.] I love the easy navigation and features the S25 compared to the S20. The only downside is the fact you can't add an SSD card for extra storage like with other devices, but this still get a 5-Star...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone to date
on March 28, 2026
Posted by: TowGod88
[This review was collected as part of a promotion.] My s25 ultra is a business owner dream, and cannot be compared to any device built to compete with it. The galaxy AI feature sets the bar so high because it will do everything that you can do except charge itself and take selfies. I drive on a daily and the hands free option will ensure that texting and driving or picking my favorite song can be done without taking my hands off the steering wheel. The durability omg, now thats a force to reckon with. I have put my phone through alot and yet I still get asked if I have a new phone every time a clean my screen. When I got my new galaxy watch lets just say it was a match made in heaven, my phone literally paired itself the moment the watch was on my wrist, kinda scared me TBH. How is that possible, how did it know, idk, what I do know is, that added another reason as to why I would NEVER stop using samsung galaxy devices. I want to thank the manufacturer of this device because it has truly made my life easier and the roads safe with the new galaxy AI and we cant be luckier than to have such intelligence looking out for our livelihood.
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5