Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,921 Reviews)
Rating breakdown 20,921 reviews
5 Stars
17,998
4 Stars
2,273
3 Stars
395
2 Stars
117
1 Star
138
87%of customers recommend this product.
(
1,015 out of
1,168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
One word: Wonderful
on March 26, 2026
Posted by: FeatureGurl
[This review was collected as part of a promotion.] I am a huge fan of Galaxy S25 ultra, not just because the Galaxy AI is so incredibly efficient, but also because my stylus helps me on my day-to-day life. I love taking photos and editing them with my Galaxy AI and my stylus.
It also helps me drawing pictures and creating Gifs. I can turn them into 3d animation or watercolor . My samsung S25 ultra has amazing features as well, it has a super durable glass screen and titanium back, which is awesome because I tend to drop my phone a lot. I can use my phone to find other Galaxy devices If they get lost or stolen and vice versa. Its soft edges make it easier to grip. Im a full on fan. I love my phone.
It also helps me drawing pictures and creating Gifs. I can turn them into 3d animation or watercolor . My samsung S25 ultra has amazing features as well, it has a super durable glass screen and titanium back, which is awesome because I tend to drop my phone a lot. I can use my phone to find other Galaxy devices If they get lost or stolen and vice versa. Its soft edges make it easier to grip. Im a full on fan. I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Solid phone but not much improvement from the S24
on March 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Solid phone but not much improvement from the S24 ultra.
Phones keep getting more expensive pensive without having a new WOW factors to them.
Phones keep getting more expensive pensive without having a new WOW factors to them.
Value
3
Response from Samsung USBy R&R Team, March 26, 2026
Hi there Hello67World, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear you are finding this device to operate well during your usage. We have provided a link to the complete manual for your device to help you discover all of the new and enhanced features available on your device. We also have great tutorial videos available online for the software updates. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone! Excels at everything I bought it
on March 26, 2026
Posted by: RKush11
[This review was collected as part of a promotion.] Great screen! Great battery life! Great camera system! Does everything that I needed this phone for and more... Very happy with this model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Over heats alot but overall I love my phone
on March 26, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] Over heats alot but overall I love my phone like the Ai I use it for absolutely everything gaming video chatting everything in my life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra for the win
on March 26, 2026
Posted by: Chonchi
[This review was collected as part of a promotion.] Samsung has been in my pocket since the s5, this time around I got the s25 ultra. This phone is a home run. The camera, the UI and the features makes this phone a one stop shop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Fast, sleek, powerful, simply perfect!
on March 26, 2026
Posted by: SamsungL
[This review was collected as part of a promotion.] This is my third Samsung device, and at this point, I can confidently say I am not going anywhere. The Galaxy S25 Ultra has completely reinforced my loyalty to the brand. From the moment I held it, I felt the premium quality, the attention to detail, and the innovation that Samsung consistently delivers.
One of the things I love most about this phone is how smooth and powerful it is. Everything flows effortlessly—from multitasking to streaming to handling my daily workload. I rely on my phone for both personal and professional use, and the S25 Ultra keeps up with me without any lag or frustration. That reliability is something I truly value.
The camera is simply outstanding. Whether I’m capturing special moments, taking photos for social media, or recording videos, the quality is always impressive. The clarity, color, and detail make every shot look professional. It gives me confidence that no matter the moment, my phone will capture it beautifully.
One of the things I love most about this phone is how smooth and powerful it is. Everything flows effortlessly—from multitasking to streaming to handling my daily workload. I rely on my phone for both personal and professional use, and the S25 Ultra keeps up with me without any lag or frustration. That reliability is something I truly value.
The camera is simply outstanding. Whether I’m capturing special moments, taking photos for social media, or recording videos, the quality is always impressive. The clarity, color, and detail make every shot look professional. It gives me confidence that no matter the moment, my phone will capture it beautifully.
Gladys
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5