Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,356 Reviews)
Rating breakdown 26,356 reviews
5 Stars
22,602
4 Stars
2,914
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
A great piece of communication technology
on March 13, 2026
Posted by: thetechtinkerer
[This review was collected as part of a promotion.] I am currently using the galaxy S25 Ultra, but I've used the phone line since the early S2. In this new model I have used and loved the galaxy ai features including the voice assistant the image stylizations and edits. What I use the most though has to be thw interpreter as I interract daily with a broad spectrum of people across the world, from Portugues friends, Japanese martial arts trainers, chinese manufacturers for work, and German suppliers. Although I have some level of knowledge in all those languages, the ai interpreter allows me to fill in the gaps.
In my personal use, I love the photo and drawing assists to create personal adjustments to family pictures or to make the flyer to the next cookout.
The phone is responsive, and intuitive. I do miss the bluetooth pen that allowed me to do remote camera shutters, but that is a minor issue in a whole lot of features.
I am certain I missed more than 70% of all the things the phone can do, these are just my go to's on a daily basis.
Smart home apps, and gaming are also quite responsive although I am not using those daily.
A great piece of tech to do, hear, listen, call, and entertain. Looking forward to where we go next.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excelent device
on March 13, 2026
Posted by: Janet87
[This review was collected as part of a promotion.] This phone is excellent. The battery lasts for a long time even though I constantly use it for streaming and gaming. I love the display quality and all the Galaxy IA photo editing features. However, I really miss the feature that allowed me to take selfies with the S Pen, as it was so convenient for group shots and hands-free photos. Now the S Pen feels a bit basic compared to previous models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New Phone Fun times
on March 13, 2026
Posted by: REESE1
[This review was collected as part of a promotion.] Really easy to setup, graphics are outstanding, sound quality is fantastic, it has really been a fun time so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features, very easy to use.
on March 13, 2026
Posted by: LORIT03
[This review was collected as part of a promotion.] The galaxy AI is outstanding, nothing better. I connect my Samsung airbuds and it's my own little concert,and hands free phone calls are exceptional. Gaming is also a game changer,I can't even imagine how the new upgrades could outdo my products. Keep up the futuristic products Samsung..A forever customer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone for life
on March 13, 2026
Posted by: Este27
[This review was collected as part of a promotion.] It became an extension of my personality, every moment, every good and bad instant captured on my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on March 13, 2026
Posted by: Best88
[This review was collected as part of a promotion.] This phone is amazing, the camera is masterful and it get the job done on whatever task that I need to do on my phone......The Samsung Galaxy S25 Ultra don't disappoint not one bit, way better and faster from the Samsung Galaxy S10 Note and S20 Note Ultra that I had in the past.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for all of my needs
on March 13, 2026
Posted by: BReidl97
[This review was collected as part of a promotion.] This device is such a powerhouse. It is my go-to teaching tool as a music teacher, and I find myself integrating it seamlessly into my technology arsenal. Not only am I able to record practice tracks for my students, but I am also able to utilize many of the AI features to streamline my workload. It has changed the game for me not only in my professional life but also in my personal life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on March 13, 2026
Posted by: Auntie
[This review was collected as part of a promotion.] I use my phone for games, GPS, and audio books.
The Galaxy AI is easy to use for researching.
Ready to use
The Galaxy AI is easy to use for researching.
Ready to use
Value
4
Written by a customer while visiting Samsung US