Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,674 Reviews)
Rating breakdown 20,674 reviews
5 Stars
17,733
4 Stars
2,254
3 Stars
399
2 Stars
128
1 Star
160
86%of customers recommend this product.
(
1,113 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
My favorite feature
on March 15, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] As a CapCut Creator, my phone is my entire office. I just upgraded to the Samsung S25 Plus, and the difference in my content is huge. The camera captures every detail of my makeup looks with such clarity that I don't even need a professional setup. It handles heavy video editing without a glitch, which is a dream for my 'Ideas para Cenar' and 'Brave Brush Beauty' projects. If you're looking for a tool that keeps up with your creativity, this is it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is top tier
on March 15, 2026
Posted by: AssetProtectionPro
[This review was collected as part of a promotion.] I'm an asset protection specialist at a major retail store. We have certain restrictions about what we can and cant do. One of them is to follow a suspect out across the parking lot. The zoom camera on the Galaxy S25 Ultra allows me to capture photos safely from a distance without putting myself and others in danger. Galaxy AI helps bring the photo into higher detail for photos of suspects and vehicles. I wouldn't be able to do my job well without it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 15, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] The Ultra 25 has features that work with my daily experiences and routine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on March 15, 2026
Posted by: Narg51
[This review was collected as part of a promotion.] Use my phone for personal reasons and streaming. Don't use AI due yo being unfamiliar with it. Would like to learn more of my phones abilities because sometimes I get lost.
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hey Narg51, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so pleased with the usage of your device, and finding so many ways to enjoy the usage every day. We have provided a link to the complete manual to assist you with the discovery of Galaxy AI and integration in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone
on March 15, 2026
Posted by: Theone
[This review was collected as part of a promotion.] Good, reliable dependable phone. Would recommend it to anybody looking for a phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Elite flagship phone
on March 15, 2026
Posted by: Johnyboy310
[This review was collected as part of a promotion.] The phone has a lot of top-tier features with very little things that I don't like. The Galaxy AI worked great while editing photos and videos. The camera is top tier clarity at distance and even at close distance for macro photos. Well gaming the phone never heats up and the screen has great resolution and high frame rate for those FPS games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S25 Ultra Worth Taking A Look
on March 15, 2026
Posted by: Barbstar59
[This review was collected as part of a promotion.] So I just received my new Samsung Galaxy S25 Ultra as a gift from my son aside from having a great camera, one of the features I find really cool is being able to circle something I'm looking at on screen and ask a question without having to go back an forth between the item and the answer, I find it very easy to navigate and the storage he gave me of 1TB is far more than I need but the difference in storage is amazing, especially since I like taking pictures I have 6 grands and I can now really keep up with them and always have the most recent photos. The AI feature is very useful also especially with the You Tube and TikTok videos, And I have a Chorkie who loves getting into things so I can now capture more of her antics. By far if you would like a good reliable phone I would definitely recommend that you look at the Samsung Galaxy S25 Ultra, sure you will like what you see.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on March 15, 2026
Posted by: Puzzles4mama
[This review was collected as part of a promotion.] I have had the ultra for a long time updating as the new phones come out and they are amazing! They have great battery life and a very durable as a toddler mom!
Value
5
Written by a customer while visiting Samsung US