Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,435 Reviews)
Rating breakdown 20,435 reviews
5 Stars
17,534
4 Stars
2,220
3 Stars
394
2 Stars
127
1 Star
160
86%of customers recommend this product.
(
1,111 out of
1,289)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
I love Samsung especially the S25 Ultra
on March 13, 2026
Posted by: JasonSC1
[This review was collected as part of a promotion.] I LOVE my S25 Ultra. Previously I owned a S21 Ultra & a Note 8 Ultra. I loved both of them with the exception Samsung had removed the S-Pen from the S21 Ultra & no longer offered the Note. I had to purchase an external S-Pen which meant my phone case was much wider, so going the S25 Ultra was AWESOME. I got my S-Pen back inside the phone. My only, ONLY gripe about the S25 S-Pen is Samsung removed the ability to control my S-25 Ultra Camera, such as Zoom, take the Picture etc. I can use my watch Samsung S7 but the S-Pen would of been so much more convenient. I know this because my son had a S-22 (I believe) & he could, & we used it many times at family gatherings, & vacation. Overall I love the S25 Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless and Speedy Integration Into My Life!
on March 13, 2026
Posted by: KJMader
[This review was collected as part of a promotion.] Put a frozen pizza in the oven? set a timer on my phone. Need more atteries? Grab my pone and order some quick. Wondering about the dog's behavior? Ask my phone about it. Boss calls during off hours and needs me to look at a document? Email it, boss, I'll look at it on my phone. Need a recommendation for some home services? Ask my Contacts on my phone if they know anybody. Sharing pics of my family with Dad in the nursing home. Downloading audio books to enjoy between podcasts. Get ideas for my crafting activities. Make a video of the show falling to enjoy in July. Play games While waiting in line. Read my newspaper and my magazines. And when I need to compose, like this review? NOTHING more satisfactory than pulling out my stylus and handwriting on my screen, which magically becomes type. I could go on and on. My phone serves and delights me 24-7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly great
on March 13, 2026
Posted by: Pizzaman
[This review was collected as part of a promotion.] Overall a great phone. Easy to use. Great features. My only issue is it seems that with every update it resets to factory default. Thats what keeps me from giving a 5 star
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 13, 2026
Posted by: CoachVince
[This review was collected as part of a promotion.] Galaxy AI is pretty awesome and the phone in general has a lot more features than the S22Ultra that I had. Picture quality is so much better not to mention the storage space. Overall I really like this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy S25 Ultra
on March 13, 2026
Posted by: GalaxyS25
[This review was collected as part of a promotion.] This has been the best cell phone I ever owned. I had it for while now & still works fine. I never had any problems. I love all the fearures, the cámara & the editor is the great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've used so far
on March 13, 2026
Posted by: FTiming
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a powerhouse. Its durability is top-notch, handling daily wear with ease. The battery life is incredible, lasting well through the day even with heavy use, and the charging is impressively fast.
The AI features are a game-changer, especially Generative Edit for photos—it makes complex object removal and background filling feel like magic. It’s the perfect blend of rugged build, long-lasting power, and cutting-edge intelligence. Highly recommended!
The AI features are a game-changer, especially Generative Edit for photos—it makes complex object removal and background filling feel like magic. It’s the perfect blend of rugged build, long-lasting power, and cutting-edge intelligence. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can never go wrong with Samsung!
on March 13, 2026
Posted by: KenniK
[This review was collected as part of a promotion.] I use my Samsung for everything! It is my lifeline. From games to staying in touch with family, to handling business. Samsung can do it all. And I can customize it just to my liking. I have been a Samsung user since before smartphones and even owned the Vivrant when it was released. Samsung for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for for business and personal use.
on March 13, 2026
Posted by: Terriblet33
[This review was collected as part of a promotion.] Great phone, enjoy using it on a daily basis! Love the features!
Value
5
Written by a customer while visiting Samsung US