Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,355 Reviews)
Rating breakdown 20,355 reviews
5 Stars
17,467
4 Stars
2,207
3 Stars
394
2 Stars
127
1 Star
160
86%of customers recommend this product.
(
1,110 out of
1,288)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Excelent device
on March 13, 2026
Posted by: Janet87
[This review was collected as part of a promotion.] This phone is excellent. The battery lasts for a long time even though I constantly use it for streaming and gaming. I love the display quality and all the Galaxy IA photo editing features. However, I really miss the feature that allowed me to take selfies with the S Pen, as it was so convenient for group shots and hands-free photos. Now the S Pen feels a bit basic compared to previous models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features, very easy to use.
on March 13, 2026
Posted by: LORIT03
[This review was collected as part of a promotion.] The galaxy AI is outstanding, nothing better. I connect my Samsung airbuds and it's my own little concert,and hands free phone calls are exceptional. Gaming is also a game changer,I can't even imagine how the new upgrades could outdo my products. Keep up the futuristic products Samsung..A forever customer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone for life
on March 13, 2026
Posted by: Este27
[This review was collected as part of a promotion.] It became an extension of my personality, every moment, every good and bad instant captured on my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on March 13, 2026
Posted by: Auntie
[This review was collected as part of a promotion.] I use my phone for games, GPS, and audio books.
The Galaxy AI is easy to use for researching.
Ready to use
The Galaxy AI is easy to use for researching.
Ready to use
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Dream Phone
on March 13, 2026
Posted by: Butterfly9
[This review was collected as part of a promotion.] Ever since S series phone have been released Ive been wanting to get one. Till I got my S24 then my S25 ultra it was more than I imagined. The camera, the screen, the resolution, bixby, easy to navigate not like others complicated to use. The assistance with AI it offers is also very useful. File sharing between my tablet and easy to locate my device with smartthings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra is a Must have device
on March 13, 2026
Posted by: LoveUltra25
[This review was collected as part of a promotion.] Writing
As a busy mom juggling kids, school schedules, errands, and everything else life throws at us, my phone is basically my lifeline. I recently upgraded to the Samsung Galaxy S25 Ultra, and it has honestly made my daily routine so much easier.
My previous phone constantly froze, the battery died by late afternoon, and the camera rarely captured the moment the way I hoped. With kids, those moments happen fast. Since switching to the S25 Ultra, everything just works smoothly. Apps open quickly, switching between messages, maps, and my calendar is effortless, and the battery easily lasts me the whole day.
The camera is my favorite part. My kids are always moving, but this phone somehow still captures clear, bright photos even in less-than-perfect lighting. I’ve already taken some of the best pictures of my kids that I’ve ever gotten on a phone.
I’ve also been pleasantly surprised by Galaxy AI. At first I thought it sounded like a gimmick, but it’s actually helpful. It can clean up photos, remove distractions, and make pictures look even better automatically. Little things like that save time when you’re busy.
Overall, the Samsung Galaxy S25 Ultra is fast, reliable, and easy to use. For someone with a full schedule and a family to keep up with, it’s a phone that finally feels like it can keep up with real life.
As a busy mom juggling kids, school schedules, errands, and everything else life throws at us, my phone is basically my lifeline. I recently upgraded to the Samsung Galaxy S25 Ultra, and it has honestly made my daily routine so much easier.
My previous phone constantly froze, the battery died by late afternoon, and the camera rarely captured the moment the way I hoped. With kids, those moments happen fast. Since switching to the S25 Ultra, everything just works smoothly. Apps open quickly, switching between messages, maps, and my calendar is effortless, and the battery easily lasts me the whole day.
The camera is my favorite part. My kids are always moving, but this phone somehow still captures clear, bright photos even in less-than-perfect lighting. I’ve already taken some of the best pictures of my kids that I’ve ever gotten on a phone.
I’ve also been pleasantly surprised by Galaxy AI. At first I thought it sounded like a gimmick, but it’s actually helpful. It can clean up photos, remove distractions, and make pictures look even better automatically. Little things like that save time when you’re busy.
Overall, the Samsung Galaxy S25 Ultra is fast, reliable, and easy to use. For someone with a full schedule and a family to keep up with, it’s a phone that finally feels like it can keep up with real life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Apples are for teachers not phones
on March 13, 2026
Posted by: Regi2You
[This review was collected as part of a promotion.] So after many years i came back in over to Samsung. I must say this has been one pleasurable experience. I cannot belive all the great features this one little device encompasses. First let me start with the display! Whewwww clear, crisp and bright. Even on those super sunny days. Then you have the processor. This has to be the fastest phone I've ever had. No lagging even when your device runs a little hot due to all the background apps. Now let's talk about the camera function. Let's just say I take all the pics now because this camera is clearly superior. The zoom feature alone won me over. Take me to the moon with that zoom.Galaxy AI is amazing! Want those pesky background images out of your picture,no problem. Ive brought some many photos bck to life with this feature. I love the deep sleep feature. It helps with the battery life which can drain pretty quickly with the brightness and background apps running. This phone is ahead of its time and im looking forward to whats next with the newer models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing just amazing
on March 13, 2026
Posted by: Deedee46
[This review was collected as part of a promotion.] I love this galaxy s25 ultra it is a great phone to have the graphics are out of this world the Ai is far beyond i would have thought. It is easy to hold because of its size and it is easy to use and navigate. I love the colors it comes in but mines is my favorite color blue. All I have to say is you cant go wrong having this phone in your hands.
Value
5
Written by a customer while visiting Samsung US