Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,216 Reviews)
Rating breakdown 28,216 reviews
5 Stars
24,198
4 Stars
3,136
3 Stars
541
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing Customization at Your Fingertips
on August 10, 2026
Posted by: Wanderingroses
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is honestly one of the most customizable phones I’ve ever used. Almost everything can be adjusted to fit your personal style and the way you actually use your phone, from the home screen layout and widgets to the lock screen, icons, themes, notifications, and so much more. Samsung really gives you the freedom to make the phone feel like *your* phone instead of just using the same setup as everyone else.
I especially love how much control you have over the little details. Between One UI, Good Lock, customizable widgets, and all the different layout options, you can spend as much or as little time as you want making everything look and function exactly how you like. It’s perfect for anyone who gets bored with a basic, cookie-cutter phone setup and wants something more personalized.
Overall, I absolutely love the S25 Ultra. It’s powerful, sleek, and packed with features, but the customization is what really makes it stand out for me. It feels less like Samsung is telling you how your phone should work and more like they’re giving you all the tools to build your own experience. If personalization is important to you, this phone is hard to beat!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate Performance and Daily Reliability
on August 10, 2026
Posted by: KingNano
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I needed a high-performance device that could seamlessly bridge the gap between my heavy workload and my entertainment needs. In my daily routine, this phone has completely transformed how I stay productive and unwind.
For work, the integrated S Pen and massive, vibrant display make it incredibly easy to jot down quick notes during meetings and sign documents on the go. Multitasking is smooth and completely lag-free, allowing me to run multiple business apps side-by-side without any slowdowns.
When it is time to relax, the media experience is unmatched. Streaming movies and live sports on this screen feels like having a portable theater, thanks to the stunning clarity and bright display that remains completely legible even under direct sunlight. Gaming is incredibly fluid, handling graphic-intensive titles with ease while keeping the device cool. The battery reliably powers through these demanding tasks all day, so I never have to stress about finding a charger. It is the ultimate all-in-one companion for both my professional and personal life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still luv my S25 Ultra
on August 10, 2026
Posted by: Guera3
[This review was collected as part of a promotion.] I chose the S25 Ultra bcuz I have been choosing the "Note" line of Galaxy phones for sooo many years now due to its productivity. I just can't get away from this phone bcuz of the s-pen and everything I can do with it, especially for work. While every one in my meeting carries their phone, notepad, pen, tablet or a laptop to take notes or record, I am there totally efficient with my S25 Ultra being the multitasking queen that I am while every one stares at me. Thank you Samsung for helping me to work smarter, NOT harder!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra!!
on August 10, 2026
Posted by: LovingSamsungProducts26
[This review was collected as part of a promotion.] I have owned a Samsung Phone for 20yrs starting with a flip phone. They are reliable, durable, high performance and dependable!! I love Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has not let me down
on August 10, 2026
Posted by: Chuckster
[This review was collected as part of a promotion.] I choose Samsung year after year because each device is durable, feature packed, seamless transition to a new device.
This device works the same today as when I received it last year. The battery life lasts me all day, camera quality catches all the moments I need to capture with my kids.
It works as you would expect with a Samsung ecosystem, which I have is my TV, and laptop.
It also allows me to easily track my tags, kids with ease. The live view of the family find is integrated and does not require additional apps such as life360.
The logging in with fingerprint is much more intuitive than it's predecessors, allowing me quick access to my stuff.
I use my phone for personal and work and have had zero issues.
One thing I do not like is not being able to use the s pen as previous versions. Prior to this model, I could use the s pen further away and use the button. This model does not use that.
This device works the same today as when I received it last year. The battery life lasts me all day, camera quality catches all the moments I need to capture with my kids.
It works as you would expect with a Samsung ecosystem, which I have is my TV, and laptop.
It also allows me to easily track my tags, kids with ease. The live view of the family find is integrated and does not require additional apps such as life360.
The logging in with fingerprint is much more intuitive than it's predecessors, allowing me quick access to my stuff.
I use my phone for personal and work and have had zero issues.
One thing I do not like is not being able to use the s pen as previous versions. Prior to this model, I could use the s pen further away and use the button. This model does not use that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite!
on August 10, 2026
Posted by: battleroyale2211
[This review was collected as part of a promotion.] I chose The Samsung Galaxy S25 Ultra because it is honestly one of the best smartphones I’ve ever used. From the premium design to the amazing display and powerful performance, it feels like a true flagship phone.
The camera quality is one of my favorite features. Photos are sharp, detailed, and full of vibrant colors, especially in good lighting. The zoom is also impressive, and the camera performs surprisingly well at night. Whether I’m taking pictures of people, scenery, concerts, or everyday moments, the S25 Ultra consistently delivers great results.
The camera quality is one of my favorite features. Photos are sharp, detailed, and full of vibrant colors, especially in good lighting. The zoom is also impressive, and the camera performs surprisingly well at night. Whether I’m taking pictures of people, scenery, concerts, or everyday moments, the S25 Ultra consistently delivers great results.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S-25 Ultra - great phone
on August 10, 2026
Posted by: Poolguy
[This review was collected as part of a promotion.] I've been using my S-25 Ultra for over a year at this point. When the S-26 models cane out I didn't see dramatic enough changes to switch. I find battery life more than satisfactory, display is wonderful, photography is great. I utilize media viewing extensively and find the performance is superb.
Along with all the great features and performance & features there have am some annoying glitches. I'm not positive but might attribute these issues with the regular updates but may also be program "clutter" that seems to accumulate with rebuked use. An example; with a regular, priorty contact I stopped receiving audio notifications, so missed messages that required immediate response. My phone, though set up, was not doing backups. Galaxy Watch Ultra was not backing up. Though originating with the phone, these problems may likely be software related, BUT the software is Samsung built and used in my Galaxy phone. Hardware and software HAVE to work flawlessly for the phone to receive top ratings.
Nothing keeps me from upgrading to a new samsung Galaxy when the time is right!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
First Ultra Device
on August 10, 2026
Posted by: ElctrcPep
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra originally as a replacement phone for my wife, but later wanted a different Samsung phone instead. I ended up taking the device and became absolutely happy with the Camera features, note taking features with the S-Pen, durability of the phone itself. I plan to have this phone for a long time.
Value
5
Written by a customer while visiting Samsung US