Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(19,912 Reviews)
Rating breakdown 19,912 reviews
5 Stars
17,130
4 Stars
2,157
3 Stars
373
2 Stars
115
1 Star
137
87%of customers recommend this product.
(
995 out of
1,145)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Posted by: Usama
from New jersey
Expertise:Expert
Verified Purchase:Yes
I like its sleek design
Response time
Battery
Duribility
Call quality
I really love the phone and has been using the Samsung from my childhood
Keep it up samsung
Response time
Battery
Duribility
Call quality
I really love the phone and has been using the Samsung from my childhood
Keep it up samsung
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey there Usama, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are loving the usage of your device, and that you are finding all of the features to be enhanced from your previous device. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
My SAMSUNG makes me happy
on November 19, 2025
Posted by: Midnightshade
[This review was collected as part of a promotion.] Well let me start by saying that my SAMSUNG makes me happy, I have been a loyal samsung customer for the past 10+ years and I have been a satisfied customer ever since (except for the Zfold the first one really suck) but regardless of the battery issue (💥) I was there because samsung products in general are amazing 👏 🤩, maybe I'm not conveying my thoughts into words properly. But I really love my phone, every time I go on IG I find out a new feature that I didn't know existed, like for example the flowers icons displaying every time a get a notification, I mean amazing right!!! Or the director video thing were I can record something and myself at the same time, anywho, let me stop rambling. Long story short I can't really list all the reasons that my SAMSUNG makes me happy because I simply don't know everything that my Samsung can do. I would love to learn.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Midnightshade, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the usage of your device. and finding so many amazing features you love using every day for a range of tasks. We would love to hear from you again in the future any time you have questions or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
More available storage and features
on November 21, 2025
Posted by: UllaBabe
[This review was collected as part of a promotion.] Clearer pictures and editing options, all the AI capabilities
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hey UllaBella, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are finding this device to be so amazing, have larger storage capacity, and helping features in Galaxy AI for your needs. Please, don't hesitate to reach out to us again in the future if you ever have questions, or wish to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a very nice phone with plenty features.
on November 21, 2025
Posted by: Loni300
[This review was collected as part of a promotion.] I definitely would recommend this phone to a friend or family.. I love the AI on it and all the functions it came with very nice phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone hate the battery
on November 21, 2025
Posted by: Denasophia
[This review was collected as part of a promotion.] Originally I bought this phone for the camera love the picture quality I love the camera I do hate that you cannot zoom in on the front camera the back camera zooms out so far you can see the moon pretty clear I love it as for the battery on the phone it's terrible my phone's at 40% after like 3 hours maybe I hate it
Value
4
Written by a customer while visiting Samsung US
Posted by: Aadi
Expertise:Expert
Verified Purchase:Yes
Started to use the phone and it's awesome. The camera is amazing
Written by a customer while visiting Samsung US
Customer Rating
5
More than just a phone
on November 22, 2025
Posted by: BeeJay84
[This review was collected as part of a promotion.] The S25 Ultra is a remarkable achievement in the realm of technology, offering an unparalleled experience. Its stunning photos capture the essence of every moment with exceptional clarity and detail. The night photography capabilities are nothing short of extraordinary, revealing the beauty of the world even in the darkest of nights. The 8K videos it produces are a testament to its superior performance, delivering crisp and vibrant visuals. The GEMINI AI feature further enhances this device, providing intelligent and intuitive functionalities. This combination of advanced technology and user-friendly design sets a new standard in the industry. The S25 Ultra truly stands out as a work of art in its own right.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The flagship King of Android is still here to stay
on November 23, 2025
Posted by: Fastbootfinesse
[This review was collected as part of a promotion.] I like to begin with the gaming because that's where it's lit. I've ran Windows games with a proton compatibility layer giving me access to native games on this phone from 30 to 60 FPS. That's emulating x64 structure. This phone can be a beast in gaming
With work and school the real MVP lies with the Galaxy AI being that person coming in with the clutch with note assist, and beyond taking the task that you don't have time for using Galaxy AI to organize even seconds, feels like a robot that lives in my pocket ready to manage the stuff that I don't particularly have time for.
Your verdict is expensive yeah but I don't look at it as a phone much I see it as a portable TV gaming console and a personal secretary was a chaotic high-performance interior with that sexy expected Samsung exterior that's well worth it.
Value
5
Written by a customer while visiting Samsung US