Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(19,912 Reviews)
Rating breakdown 19,912 reviews
5 Stars
17,130
4 Stars
2,157
3 Stars
373
2 Stars
115
1 Star
137
87%of customers recommend this product.
(
995 out of
1,145)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Sleek Design
on October 26, 2025
Posted by: Doubtfedemotion
[This review was collected as part of a promotion.] Very sold build. Snappy software, Galaxy AI makes editing photos of my pets a breeze. Top notch cameras.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features
on October 27, 2025
Posted by: ghogho
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a massive, high-performance phone with a stunning 6.9" display that’s bright and sharp even in sunlight. It’s built with titanium, feels premium, and handles drops well. Powered by the latest Snapdragon chip, it’s lightning fast—apps, games, and multitasking run flawlessly. Battery life easily lasts a full day with heavy use, and charging is quick both wired and wireless.
The camera system is impressive. The 200MP main sensor captures detailed shots, night mode works great, and zoom up to 30x is actually usable. Video is smooth and sharp, with solid audio. The S Pen is handy for notes and editing, tucked neatly into the phone.
Samsung’s AI features are surprisingly useful. You can circle items to search, rewrite texts in different tones, and translate conversations live. The software is smooth and customizable. Storage is generous, though there’s no SD card slot. Speakers are loud and clear, and Bluetooth audio sounds excellent with high-end codec support.
Face unlock and the under-display fingerprint scanner are fast and reliable. Call quality is solid, and the mic picks up voice clearly. It’s expensive and oversized, but if you want top-tier everything in one device, it delivers. Not for minimalists, but for power users, it’s a beast.
The camera system is impressive. The 200MP main sensor captures detailed shots, night mode works great, and zoom up to 30x is actually usable. Video is smooth and sharp, with solid audio. The S Pen is handy for notes and editing, tucked neatly into the phone.
Samsung’s AI features are surprisingly useful. You can circle items to search, rewrite texts in different tones, and translate conversations live. The software is smooth and customizable. Storage is generous, though there’s no SD card slot. Speakers are loud and clear, and Bluetooth audio sounds excellent with high-end codec support.
Face unlock and the under-display fingerprint scanner are fast and reliable. Call quality is solid, and the mic picks up voice clearly. It’s expensive and oversized, but if you want top-tier everything in one device, it delivers. Not for minimalists, but for power users, it’s a beast.
Value
4
Response from Samsung USBy R&R Team, October 28, 2025
Hi there Ghogho, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are enjoying everything about this device from the design, to the speed, to the battery life, and so much more. We have shared a link to the Samsung Support Team if you do ever need assistance with storage expansion on your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Thomas
Verified Purchase:Yes
Good phone so far I like the fast charging. The only bad thing is the phone didn't come with a charging brick.
Written by a customer while visiting Samsung US
Posted by: S25Fan
Expertise:Expert
Verified Purchase:Yes
The changes in the Studio app was bummer. I used to love the Studio app since I do a lot of video editing but the new version of Studio now has less music option no longer have the ability to mix the volume sound of video and music
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 30, 2025
Hi there S25Fan, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall enjoying the enhanced features and usage of your new phone. We have provided a link to the complete manual for your device to discover the ways you can use Galaxy AI to best edit your videos. We have also shared a link to the Samsung Support Team to offer additional assistance if you are seeking specific functionality. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Danny boy
from Florida
Expertise:Expert
Verified Purchase:Yes
Nice phone i love it would recommend to everyone in the world
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 30, 2025
Hey Danny boy, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you love the usage of your phone. We have provided links to a few resources to help you discover additional features, align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
The phone has great design features
on October 28, 2025
Posted by: Magmus
[This review was collected as part of a promotion.] I use my phone for streaming and and video callas and I have had no trouble with the phone.
Value
4
Response from Samsung USBy R&R Team, October 30, 2025
Hi there Magmus, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are enjoying your streaming and video calls on you phone without interruption thus far. We have provided a link to the complete manual for your device to help you discover additional features of your device like Galaxy AI. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: SLEO
Expertise:Expert
Verified Purchase:Yes
It's better than apples and oranges in the market. back to samsung after many years. Limited bloat - i see a clean phone with a powerful software beyond what a android phones can deliver.
Camera is a tank! hands down
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JetstreamTom
from Carteret, NJ
Verified Purchase:Yes
I’ve been a loyal Galaxy S series user for the past nine years, starting from the iconic Galaxy S7 Edge all the way to my current device. Every generation has consistently impressed me with its power, performance, and premium experience. The Galaxy S25 Ultra feels like a natural continuation of that legacy — combining cutting-edge technology with the familiar excellence that defines the S series.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US