Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,129 Reviews)
Open Ratings Snapshot
Rating breakdown 20,129 reviews
5 Stars
17,272
4 Stars
2,184
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product. 
(
1,100 out of 1,276
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best powerhouse with AI brain
on October 10, 2025
Posted by: asafi123
[This review was collected as part of a promotion.] Love Galaxy AI featureset. Battery, camera, display and performance are wonderful
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone hands down
on October 10, 2025
Posted by: NINOIMPERIO
[This review was collected as part of a promotion.] My galaxy is twenty five.Ultra is the best phone ever on.Thank you.Samsung galaxy for the best work you could ever do
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera on this phone
on October 10, 2025
Posted by: Panda5656
[This review was collected as part of a promotion.] Galaxy ai the Samsung s25 utra has a great camera and the AI features are handy they make life easier to manage everyday tasks i just love this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect, just wish the battery was bigger
on October 10, 2025
Posted by: Adem1Roa
[This review was collected as part of a promotion.] I love everything about the Galaxy S25 Ultra. The phone is fast, smooth, and feels super premium. Honestly, it’s one of the best phones I’ve ever used. The only reason I gave it 4 stars is the battery — I was expecting something a bit bigger. If Samsung had gone with a 6000 mAh battery, this thing would’ve been perfect.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy or nothing
on October 10, 2025
Posted by: Obbert
[This review was collected as part of a promotion.] Galaxy products have been great for years and keep getting better. The AI features have come in handy in all sorts of ways. Wouldn't ever buy any other kind of phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely amazing!
on October 10, 2025
Posted by: Halowalker98
[This review was collected as part of a promotion.] I've used Samsung flagship phones going back to the Note series and this is my favorite yet! There isn't enough room on here to explain why, but for anyone wanting to get an edge on photos, or business communication, or just want a phone that's more than just a phone, then the Ultra series is a must have!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on October 10, 2025
Posted by: Moonbaby
[This review was collected as part of a promotion.] I love my s25 ultra. The ai is amazing and I can do so much with it. I love how you can just take anything from a picture or anything you want to find out about something and Ai will tell you about it and even help identify in my case certain tools. I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 10, 2025
Posted by: CeeGee
[This review was collected as part of a promotion.] Galaxy AI is great. Use device for photo shop, games, movies and communication
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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