Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(30,177 Reviews)
Rating breakdown 30,177 reviews
5 Stars
25,837
4 Stars
3,405
3 Stars
584
2 Stars
166
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This phone is absolutely amazing.
on August 17, 2026
Posted by: SamsungForLife
[This review was collected as part of a promotion.] Samsung has been amazing the entire time I've been using Samsung. I chose Samsung for it's reputation for building high quality devices. Every phone and tablet is have owned has been amazing. I chose Samsung for my washer and dryer as well and both perform perfectly.
It's Samsung for life for me, no other brand compares.
It's Samsung for life for me, no other brand compares.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 17, 2026
Posted by: Cindiana
[This review was collected as part of a promotion.] I love my galaxy s25 ultra. Great camera, battery life is good and all theme customization are awesome. Everything is fast and it doesn't ask me for space lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like this phone
on August 17, 2026
Posted by: eGwop247
[This review was collected as part of a promotion.] I love this phone as it is. The only thing is that I wish there was more usage for the pen and the cameras were built inside the phone instead of protruding outside the phone to the point it could not lay on a flat surface. But the pen most certainly need great apps to justify the pen feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simple to use and great performance
on August 17, 2026
Posted by: Phonelove
[This review was collected as part of a promotion.] I chose this device because of the camera and easy features. This is a great, easy to use device. I would reccomend this Ultra 25+ to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone
on August 17, 2026
Posted by: Scottiep
[This review was collected as part of a promotion.] Works better than any phone out there. Blows apples outta water. Best camera and easy use
Value
3
Response from Samsung USBy R&R Team, August 19, 2026
Hi there Scottiep, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the camera of your device, and that you are finding it easy to use. We have provided a link to the full manual to help you discover and use additional features like Galaxy AI. We have also provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on August 17, 2026
Posted by: Love2buy
[This review was collected as part of a promotion.] Best phone on the market I chose this been needing and wanting a new phone glad I chose this one sleek and very responsive”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone!
on August 17, 2026
Posted by: LeeLee
[This review was collected as part of a promotion.] I chose this model bc of the pen it comes with. I love that I can write quick notes when I need to!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flat screen and battery life
on August 17, 2026
Posted by: 1139918inPA
[This review was collected as part of a promotion.] I've had Samsung cell phones since the S2, generally has a huge upgrade from generation to generation. The last couple of times not so much, I went from the s23 ultra to the s25 ultra mostly for the flat screen and longer update. Not too much difference in performance, spring quality, or camera quality. I do love the flat screen and the battery life is still great.
Value
5
Written by a customer while visiting Samsung US